Consultant, Business Project Management - MLS Operations

Nationwide•Scottsdale, AZ

2d•$87,000 - $162,000•Remote

About The Position

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Role Summary: This role plays a critical part in strategic planning and execution within the Management Liability & Specialty planning unit. As a portfolio manager, this associate is charged with tracking and monitoring the entire portfolio of work being done to support MLS across the organization. As a project manager, this associate will manage and help to deliver projects being led out of the MLS Operations team. As a coordinator of strategy, this person will facilitate the maintenance of capability roadmaps and their connection to strategic objectives. In addition to these core responsibilities, this role also manages a variety of miscellaneous responsibilities related to effective communication within the MLS planning unit. We are a versatile group of individuals, working together to meet the needs of our customers. We value knowledge, strong business savvy and contributing to a stellar team environment. If you thrive in a busy, engaging work environment, we want to know more about you! As a Consultant, you'll manage projects to drive business objectives. You will identify and develop business process mapping and recommend and implement policies and procedures for new and existing business processes. You'll support the business administration functions for your assigned area.

Requirements

Strong relationship builder
Effective communicator
Proactive
Well-organized
Able to create clarity from ambiguity
Undergraduate studies in business, mathematics or related field.
Six years of work experience in project management.
Strong knowledge of project management concepts and techniques.
Working knowledge of business terminology, systems and data processing policies, practices and procedures.
Strong relationship building skills.
Outstanding project management skills.
Strong negotiation and problem solving skills.
Proven decision making skills for problem identification and selection of alternatives.
Effective interpersonal skills.
Ability to prepare technical reports and formal presentations.

Nice To Haves

Project Management Certification preferred.
Business process mapping experience preferred.
Knowledge of business-related systems concepts and requirements preferred.

Responsibilities

Track, oversee, and report out on the portfolio of work being done in service of MLS (both within the planning unit and in other areas)
In collaboration with senior MLS leaders and leaders from supporting areas, facilitate the maintenance of capability roadmapping
Manage the set of projects being led by the MLS Operations team, including creation of standard project deliverables (charters, status reports, etc.)
Assist with project deliverable creation (process mapping, training materials, etc.)
Facilitate communications within the MLS planning unit (newsletters, all-associate meetings, leadership connections, etc.)
Maintain and update business continuity documentation
Help manage MLS SharePoint sites
Monitor and maintain MLSOps shared email account
Liaise with Learning Resources to communicate associate development needs
Coordinates and prioritizes all aspects of projects, including: planning, communication, execution and completion.
Develops and controls timelines, including regularly re-assessing risks, throughout project life.
Revises project plans on an ongoing basis to maintain alignment with other projects and the business strategy.
Coordinates business/systems unit resources to log issues, designs processes and implements solutions.
Maintains awareness of customer and systems requirements and conforms to those requirements.
Responsible for internal and external resource management, budgeting and cost containment.
Provides mentorship and feedback to project team members.
Recommends and implements policies and procedures for new business processes and manages these processes upon completion of the project.
Communicates process changes to impacted business units.

Benefits

medical/dental/vision
life insurance
short and long term disability coverage
paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
nine paid holidays
8 hours of Lifetime paid time off
8 hours of Unity Day paid time off
401(k) with company match
company-paid pension plan
business casual attire