Business Management Operations

Applied Materials • Gloucester, MA

3d

About The Position

Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer Location: Gloucester,MA, Singapore,SGP You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

Requirements

• Demonstrates depth and/or breadth of expertise in own specialized discipline or field
• Interprets internal/external business challenges and recommends best practices to improve products, processes or services
• May lead functional teams or projects with moderate resource requirements, risk, and/or complexity
• Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions
• Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies
• Communicates difficult concepts and negotiates with others to adopt a different point of view

Responsibilities

• Manage the order fulfillment process from forecast, manufacturing slot request, booking closure and shipment for individual customer or region.
• Work in cross functional groups to translate customer configuration requirements into buildable systems within manufacturing business guidelines
• Work with Product Line Managers or Product Managers and Engineering to determine and process Non-standard requests (NSRs) from customers
• Communicate status and maintenance of commitments to customers, including source inspections
• Primary interface with Manufacturing Project Managers.
• Coordinate communications of order shipment status & configuration changes between manufacturing and account teams
• Escalate to Account Team management as needed to resolve booking or revenue issues
• Prepare clean booking checklist (CBC) to ensure all booking requirements (e.g., purchase orders, spec demonstration approvals (SDA), clarification letters, etc.) are complete
• Initiate customer requested inside lead-time change requests for approvals

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees