Construction Project Manager- Miami

RDM Holding CompanyBoynton Beach, FL
Onsite

About The Position

SERVPRO Team Miller is the leading SERVPRO team in the country, named Franchise of the Year in 2020 and regularly rated in the top 5 out of 2000+ teams. With 24 territories across Michigan and Indiana, they service all of Metro Detroit, Saginaw/Midland Counties, Fort Wayne, and Indianapolis. Family owned and operated, joining the team means joining their family. They are incredibly team oriented and strive to be the best of the best, growing from within and prioritizing training and certifications for their teammates. The company is seeking a Reconstruction Project Manager who loves helping people through difficult situations. In this position, you will be making a difference each and every day, with a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”! The ideal candidate is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated, have superb interpersonal skills, are highly dependable, and super-excited about routinely exceeding expectations, then you may be their perfect HERO! As a valued SERVPRO® employee, you will receive a competitive pay rate, with opportunity to learn and grow. The role involves planning and executing reconstruction projects while ensuring a high quality of service in all dealings with customers, clients, sub-contractors, and resource providers involved in reconstruction services. You will manage the entire customer experience and overall customer satisfaction.

Requirements

  • Superb customer service track record
  • Effective written and oral communication
  • High school diploma/GED
  • Ability to successfully complete a background check subject to applicable law

Nice To Haves

  • Experience in restoration and/or construction preferred
  • 2 year Restoration background is preferred
  • IICRC certifications are a plus

Responsibilities

  • Evaluate and sell projects
  • Educate customers on process
  • Identify and document project scope of work
  • Maintain customer and client communications
  • Review estimates
  • Obtain customer and client agreement on scope and estimate
  • Ensure proper permits are acquired
  • Create project schedule, timeline, and budget
  • Identify and qualify subcontractors and resource providers
  • Negotiate terms and set expectations with customers and clients

Benefits

  • Medical, Vision, Dental
  • 401K Matching
  • Company Paid Life Insurance
  • Commissioned Bonus Structure
  • Paid Time Off
  • Paid Holidays
  • Paid Career Training & Certification Opportunities
  • Employee Referral Program
  • Customer Service Recognition Program
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