Construction Operations Specialist

Evergreen Residential Holdings, LLC • Dallas, TX

4h • Hybrid

About The Position

Evergreen Residential is a high growth Real Estate Company and institutional investment platform in the single-family residential ('SFR') and build-to-rent (“BTR”) sectors. We are committed to changing the way investors own and manage SFR homes, and to building a modern way to deliver the data, tools and services that enable our clients to invest in the world’s largest asset class at scale. Our team is collaborative, open-minded and curious. Transparency is a core value, we speak our minds, are responsible for our actions and celebrate our wins. We are serious about our business, but we don't take ourselves too seriously.
We offer a flexible, empowering culture, competitive compensation and benefits, and the opportunity to work with and learn from industry pioneers and experts.
If you are self-motivated and mission driven with a ‘can do’ mindset and see solutions where others may see problems, come and grow with us!
In this position you will be responsible for utility activation, rental registrations and inspection scheduling, and HOA violations. There is potential for career development. If you have a background in SFR operations and administration, a passion for real estate, and are accomplished in providing an excellent resident experience let’s talk!
This position will be based in our downtown Dallas offices, with a hybrid work schedule available.
The Role: This position includes, but is not limited to, the following responsibilities:

Requirements

• Min 2 years of work experience in a related position,
• Confident and proficient in use of prospect and resident management systems is required
• Proficiency with the Microsoft Office suite including Outlook, Excel, and Word
• A motivated self-starter who can demonstrate a proactive approach to meeting their objectives
• Demonstrated ability to perform effectively in a fast-paced and demanding environment
• Flexible and able to effectively manage ambiguity and change
• Excellent written and verbal communication skills

Responsibilities

• Track and manage rental registrations and inspections
• Process utility activations
• Coordinate and lead utility billing and discrepancies with accounting and property management team
• Ensure all assets are registered within each respective HOA.
• Coordinate and schedule violations with maintenance team and vendors
• Maintain a high level of customer service and exhibit competency in all prospect/resident interactions - over the phone, by email, formal written communications, or in person
• Meet weekly with Operations Supervisor to review KPIs
• Communicate with residents timely and professionally for any outstanding violations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed