Confirmation Specialist

Sunbelt Home Solutions•Saint Petersburg, FL

7d•Onsite

About The Position

Are you a detail-oriented, fast-paced individual who loves hitting goals and making a real impact? If so, we want YOU to be part of our dynamic team! Join the Sunbelt Home Solutions family, where we’re transforming homes and enhancing lives every day! We’re looking for a passionate, driven Confirmation Specialist to join our dynamic team and play a key role in our continued growth. If you're ready to make a real impact, grow your career, and be part of something bigger—this is your opportunity! Why Sunbelt?: Competitive pay: Base + BONUS Morning or Afternoon/Evening Shifts Available Top-tier benefits: 401(k), health, dental, vision, and paid time off. Fun, Energetic Team environment Growth opportunities This is not a remote role.

Requirements

Type a minimum of 35 words per minute (wpm)
Proficiency in using technology CRM platforms like Market Sharp, Lead Perfection, Improveit360, Salesforce, etc. (We use Lead Perfection and will train right candidate.)
Strong communication skills and a genuine enthusiasm for engaging with people.
Must be able to multitask between multiple screens and internet tabs
Willingness to learn about our industry and products.
Exceptional organizational skills with the ability to prioritize effectively.
Comfortable making outbound calls and handling inbound inquiries.
A pleasant and engaging personality that resonates with prospects.

Nice To Haves

Bilingual is a plus but not required

Responsibilities

Confirm upcoming appointment dates with homeowners.
Inbound and Outbound calls to set appointments
Providing exceptional customer service and ensuring homeowner satisfaction.
Dispatch appointments to our sales reps
Scrub and Verify appointment details to ensure quality appointments.
Collaborating closely with the Call Center Manager to ensure an efficient schedule.