Configuration Management (CM) Analyst I

Zekiah Technologies • King George, VA

1d • Hybrid

About The Position

We have an opportunity for a Configuration Management (CM) Analyst to work with a skilled and highly motivated team on leading-edge work. The successful candidate will participate on a team providing varied Requirements, Data Management (DM), and Configuration Management (CM) support. The responsibilities of this role include: Create and manage Jira tickets for each new Infrastructure Software Change Request (ISCR). Populate tickets with all necessary project details and link it to the official Confluence page for traceability. Ensure the vendor or originator has correctly and completely filled out the ISCR form in accordance with entrance criteria. Perform change control functions including coordinating and facilitating CCBs. Developing agendas, minutes, coordinate with stakeholders, and solicit comments. Act as the CCB Secretariat during meetings. Manage the approval disposition process, updating the status accordingly. Track final implementation steps, updating the status to "Complete" once the work is finished, and sending a final notification email to all stakeholders to close out the ISCR process.

Requirements

• High School Diploma
• Three (3) to Five (5) years or more of CM experience
• Proficient with MS Office tools, primarily MS Word, Excel, Outlook and PowerPoint
• Proficient with Jira and Confluence
• Direct experience facilitating boards in Jira; generating reports such as meeting agendas and minutes, and tracking action items and change requests
• Ability to effectively communicate across all organizational levels to include co-workers, managers and government customers
• Ability to multi-task, work well independently and in a team environment
• Dependable, self-starter with strong technical skills and attention to detail with an emphasis on accuracy
• This position requires an active Secret clearance.
• To be considered for this position, an applicant must be a U.S. Citizen and hold an active Secret security clearance (or higher).

Nice To Haves

• Previous experience with or direct knowledge of Integrated Combat System (ICS) and/or Infrastructure as a Service (IaaS)

Responsibilities

• Create and manage Jira tickets for each new Infrastructure Software Change Request (ISCR).
• Populate tickets with all necessary project details and link it to the official Confluence page for traceability.
• Ensure the vendor or originator has correctly and completely filled out the ISCR form in accordance with entrance criteria.
• Perform change control functions including coordinating and facilitating CCBs.
• Developing agendas, minutes, coordinate with stakeholders, and solicit comments.
• Act as the CCB Secretariat during meetings.
• Manage the approval disposition process, updating the status accordingly.
• Track final implementation steps, updating the status to "Complete" once the work is finished, and sending a final notification email to all stakeholders to close out the ISCR process.

Benefits

• We offer health, dental, vision, life, and supplemental insurance for full-time employees and their families.
• We also offer holiday and vacation pay, sick leave, performance-based bonuses, a company-matched retirement plan, and an education reimbursement program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees