Configuration Management Analyst

General Dynamics Information Technology • Boone, MO

1d • $80,750 - $109,250 • Onsite

About The Position

Configuration Analyst Transform technology into opportunity as a Configuration Manager with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. Job Description: Supports the establishment and maintenance of the customer’s IT asset and configuration management program. They must be detail-oriented and have in-depth knowledge in maintaining the consistency of information regarding the design requirements, functional and physical attributes, and operational information of enterprise configuration items (CIs). Candidates should have knowledge and experience in IT asset, configuration, change, release, and deployment management. Candidates must possess excellent interpersonal, business management, and customer service skills

Requirements

• This position requires five (5) years of intensive and progressive specialized experience.
• This position also requires Germany TESA as follows: Bachelor’s Degree and 3 years relevant experience (or) Associate’s degree and 7 years relevant experience (or) No degree and 11 years of directly applicable experience
• Note: Minimum experience requirement will be the greater of position and TESA requirements.
• ITIL4 Foundations (or) ITIL (Version 5) Foundations
• Clearance: SECRET
• Minimum Education: A Bachelor’s degree from an accredited college or university with a curriculum or major field of study which is closely related to the work to be automated and 5 years relevant experience, and/or in a computer science, information system, a physical science, engineering or a mathematics-intensive discipline.
• Additional Requirements: Candidate must meet Germany TESA requirements as follows: Germany: A Bachelor’s Degree and three (3) years of recent specialized experience; or Associates Degree and seven (7) years of recent specialized experience; or No degree and 11 years or recent specialized experience.
• Skills: IT Asset Management (ITAM), IT Change Management, IT Configuration Management
• US Citizenship Required: Yes

Nice To Haves

• ITIL Practitioner: IT Asset Management
• ITIL Practitioner: Service Configuration Management
• ITIL Practitioner: Change Enablement
• The candidate who possesses one or all of these certifications and meets all other minimum requirements will be prioritized for hire.

Responsibilities

• Maintaining a comprehensive, effective CM program
• Support IT Governance
• Support the establishment and maintenance of an IT asset management program
• Support the tracking of assets and configuration items through the full lifecycle; provide detailed analysis the informs customer during lifecycle planning.
• Support the collection of configuration data.
• Support the development of CMDB policy, processes and knowledge base.
• Provide support in the maintenance of the organizational Configuration Management Database (CMDB) auditing to ensure the accuracy of configuration data and proper reporting and status accounting.
• Works with the Configuration management team, to improve CI data integrity regarding classes, naming conventions, attributes, data sources, and relationships
• Assisting in developing standard IT configuration management methodology; establish a mature process for change management/enablement.
• Monitoring standards compliance, as well as change and release implementation
• Ensure the establishment of detailed records that provide current state of CIs, historical changes, and checks/balances that are fully auditable.
• Conducting Technical Review Board (TRB) and Change Review Board (CRB) meetings or other medium established to manage change control.
• Utilizing NIST SP 800-128 (Security Focused Configuration Management), NIST CM Controls, DoD CIO ZTA directives, standards, and frameworks support the tracking and enumeration of CI’s with respect to security risk.
• Working with Cross-functional teams with multiple product owners
• Validate the soundness and accuracy of configuration management audits and reconciliation
• Works with other ITSM processes to inform configuration management activities based on new requirements ensuring alignment to NIST and ZTA frameworks
• Other duties as assigned.

Benefits

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace
• Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
• To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
• To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
• We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level