Conferences Residential Assistant

University of Portland Portal•Portland, OR

5d•Onsite

About The Position

Conferences Residential Assistants are integral to the daily management and operations of conferences at the University of Portland. As a Conferences Residential Assistant, you will be responsible for desk-based guest services, as well as physically active conference operations, with the primary focus of providing guest-support to event attendees staying in the Residence Halls during even hours. During desk shifts, you’ll serve as the primary point of contact for guests, providing concierge-style support, handling inquiries, and liaising with campus partners for service fulfillment. You’ll also manage key inventory and maintain conference information using systems such as Outlook, Airtable, and Teams. During operational shifts, you’ll spend significant time moving—walking buildings to conduct room inspections, transporting linens across campus, unlocking doors, and managing inventory. While these core responsibilities remain consistent throughout the summer, each day brings varying conditions: guest volumes, weather, service request types, and team configurations. Whether stationed at the desk or traversing campus, your availability and adaptability are essential. This position requires living on campus to provide key support for conference attendees staying in Residence Halls, with shifts prioritized for evening coverage. Training: May 20 – 22 Conference Shifts: May 26 – August 14, 2026 Weekly meetings: TBD

Requirements

Must be enrolled in classes for the 2026-27 academic year.
Must work at least 15 hours per week throughout all assigned camps/conferences.
Must be available for shifts between 8:30 AM – 8:30 PM, seven days a week, including Federal Holidays.
Must be able to complete tasks repetitively under varying conditions.
Advocate for collegiality, including demonstrating a positive attitude and team-oriented approach.
Adaptable, able to pivot quickly based on evolving priorities.
Organizational skills, attention to detail, and ability to manage multiple demands.

Nice To Haves

See above

Responsibilities

Desk-based guest services
Physically active conference operations
Providing guest-support to event attendees staying in the Residence Halls during even hours
Serve as the primary point of contact for guests
Providing concierge-style support
Handling inquiries
Liaising with campus partners for service fulfillment
Manage key inventory
Maintain conference information using systems such as Outlook, Airtable, and Teams
Walking buildings to conduct room inspections
Transporting linens across campus
Unlocking doors
Managing inventory