Conference Services and Commons Desk Operations Scheduler

The Pennsylvania State UniversityUniversity Park, FL
4d

About The Position

Schedulers play a vital role in the communication between the student workforce and the management team. Success in this position requires the candidate to uphold strong ethical and moral values, as they can impact the work experience for hundreds of employees across the operation. Hours: Weekly hours are based on operational needs: 24 hours/week, Shift days/times flexible but must include hours on a weekend day

Requirements

  • Ability to communicate professionally; both written and verbal.
  • Must have at least one year remaining of their degree program.
  • Strong organizational skills.
  • Must be punctual, get along well with people, be willing to work with diverse individuals.

Nice To Haves

  • Experience working as a Common Desk Clerk or Student Manager and experience editing and maintaining a web-based scheduling system.

Responsibilities

  • Communicate organizational practices to new hires during the scheduling session.
  • Schedule student staff according to both the operational needs and the employee’s availability.
  • Answer attendance inquiries from students and input student documentation into the scheduling system.
  • Allocate points when necessary when proper call-off procedures are violated.
  • Meet with Commons Desk Operations(CDO) Management team members and provide updates about the student workforce.
  • Direct second-tier scheduling challenges to CDO Management Team when necessary.
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