Conference Services Assistant

The Broadmoor Hotel's Talent Acquisition Team • Colorado Springs, CO

1d • $17

About The Position

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. Employees joining The Broadmoor can expect a fast-pace, team oriented environment where you will be focused on providing an exemplary experience for guests. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.
As a member of the Conference Services team, you will be responsible for handling clerical tasks in our office. You will be handling incoming phone calls and other communications, greeting clients and visitors, as well as managing files, updating paperwork and other documents, and performing other general office duties and errands.
Our employees represent the Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. As a luxury brand resort, our team members are committed to abiding by all Broadmoor policies, procedures, and safety guidelines to ensure we maintain the highest standard in the industry. Learn more about Broadmoor here.

Requirements

• High school diploma or associate degree. Experience as an office assistant or in a related field.
• Proficient in Microsoft Word and Excel
• Occasional heavy lifting (up to 30 lbs) with a work environment that may be indoors and outdoors at times.
• Enthusiastic, friendly, and energetic team member who works well with others
• Strong interpersonal communication skills

Responsibilities

• Office Support: Answer and direct phone calls eloquently, manage office emails, and respond to inquiries in a timely manner.
• Scheduling & Calendar Management: Coordinate appointments & planning meetings for Conference Managers
• Document Management: Prepare, proofread, and format reports, presentations, and other documents. Maintain filing systems and ensure proper documentation and records.
• Communication: Accurately prepare and distribute memos, emails, and other internal communications. Liaise with clients, vendors, and hotel operating departments
• Inventory & Supplies Management: Order and manage office supplies, keeping track of inventory and ensuring office is well-equipped.
• Data Entry: Input and maintain accurate data in systems, such as restaurant revenue, schedules, or financial records.
• Event Coordination: Assist with planning and organizing office events, meetings, conferences, or team-building activities.
• General Office Maintenance: Ensure the office space is tidy and functional, managing administrative tasks like photocopying, scanning, and filing.
• Willingness to work in a fast-paced, team-oriented environment
• Uphold and abide by all Broadmoor policies, procedures, and safety guidelines
• Other duties as assigned

Benefits

• Benefits – Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits.
• Career Development – We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED