Conference Service Manager - Northern Arizona University

Sodexo S A•Flagstaff, AZ

39d•Onsite

About The Position

At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal.Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment.Location: We are seeking a Conference Service Manager to oversee Summer Camps and Conferences at Northern Arizona University. Job Overview:The Conference Service Manager will lead the seasonal planning team, manage event logistics, and ensure accurate financial processing for all campus-based summer camps and conferences. With a consistent workload throughout the year and a seasonal spike from April to July, this role offers both structure and variety, along with the autonomy to implement your strengths into daily operations.

Requirements

An Associate's degree in a related field and/or appropriate combination of education and experience to support on-the-job effectiveness.
Minimum of one year of experience in event planning or event sales.
Experience supervising, mentoring, or leading teams, preferably in an event planning or campus-based environment.
Strong organizational skills with the ability to manage multiple priorities and deadlines effectively.
Sales or client service experience with a focus on relationship-building and customer satisfaction.
Working knowledge of Generally Accepted Accounting Principles (GAAP) and experience with financial processes such as invoicing, pre-payments, and budget tracking.
Ability to communicate effectively both orally and in writing.
Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment.
Hours may be extended or irregular to include nights, weekends and holidays.

Responsibilities

Recruit, hire, train, manage, and evaluate a seasonal staff.
Manager staff schedules, payroll entries, and event calendars.
Process event confirmations, event pre-payments, and most importantly, provide accurate and timely invoices to clients post-event.
Support off-season goals and opportunities to book and manage events on campus.
Lead bi-weekly virtual planning and briefing meetings (via Zoom or Microsoft Teams).