Conference Assistant
About The Position
Serve as a positive representative of the university by providing professional customer service to university community, conference and event participants, and campus visitors ● Manage and distribute information throughout the office by answering the phones, responding to emails, filing, making calls to other service providers, overseeing office printers, and any other office needs ● Assist external clients with inputting event requests through scheduling system ● Engage in regular communication with upcoming clients to assist them with planning the details of their camp, conference, or event ● Answer questions from guests, vendors, and campus constituents in a timely manner ● Assist with conference and event needs, which may include but are not limited to room set ups and creating setup diagrams ● Keep an inventory of chairs, tables, easels, coat racks, linens, and all other equipment clients can request to reserve ● Communicate with campus partners regarding events ● Continue to network and build relationships with other on-campus offices to facilitate improved collaboration when planning for and hosting camps, conferences, and events ● Research prospective clients to ensure all guests are inline with University mission ● Assist Full Time staff with development of client databases ● Conduct customer feedback surveys with the intention of helping grow the department and develop services ● Continue to improve office organization and create resources to streamline existing processes ● Assist full time staff with any additional Auxiliary Services projects and tasks ● Other duties as assigned
Responsibilities
- Provide customer service to university community, conference and event participants, and campus visitors
- Manage and distribute information throughout the office
- Assist external clients with inputting event requests through scheduling system
- Engage in regular communication with upcoming clients to assist them with planning the details of their camp, conference, or event
- Answer questions from guests, vendors, and campus constituents
- Assist with conference and event needs, which may include but are not limited to room set ups and creating setup diagrams
- Keep an inventory of chairs, tables, easels, coat racks, linens, and all other equipment clients can request to reserve
- Communicate with campus partners regarding events
- Network and build relationships with other on-campus offices to facilitate improved collaboration when planning for and hosting camps, conferences, and events
- Research prospective clients to ensure all guests are inline with University mission
- Assist Full Time staff with development of client databases
- Conduct customer feedback surveys with the intention of helping grow the department and develop services
- Improve office organization and create resources to streamline existing processes
- Assist full time staff with any additional Auxiliary Services projects and tasks
- Other duties as assigned
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
