Conference Assistant – Summer 2026

Illinois State•Normal, IL

19d•$15•Onsite

About The Position

The Conference Assistants (CAs) will have significant responsibility in overall summer conference operations including but not limited to the following: front desk management, conference check-in/check-outs, building preparation, and emergency call response.

Requirements

Attend training in April
Available to work from May 9th through August 10th
Pre-enrolled for fall semester classes or registered for summer classes.
Prepared to work extra hours from, Friday, June 12th through Sunday, June 14th for Illinois Special Olympics and not to exceed 28 hours for the scheduled work week.
Adhere to the established dress code
Must be available to work evenings and weekend hours as assigned by supervisor.
2.4 cumulative grade point average at time of application.
Completed at least 24 credit hours at time of appointment.
Good disciplinary standing with the University.
Have at least one semester of residence hall living experience
Effectively communicate on a daily basis.

Nice To Haves

Ability to provide excellent customer service experience to all guests
Ability to think critically on the job and problem-solve as needed
Ability to multitask and be flexible
Ability to maintain confidentiality
Attention to detail
Have a positive attitude
Able to work as part of a team
Organizational and communication skills
Strong work ethic and leadership skills

Responsibilities

Inspect residence hall facilities to ensure orderly appearance and report necessary repairs.
Inventory conference supplies (i.e. keys, conference information, and materials) before, during, and after each conference.
Maintain themed and informational bulletin boards.
Meet and communicate regularly with the residence hall professional staff.
Work desk shifts as assigned.
Present a good image of Illinois State University.
Perform duties related to conference and summer school check-ins and check-outs.
Assist in acquainting conference sponsors with conference policies, procedures, facilities, and emergency procedures.
Be available to conference participants; respond to needs and concerns, make referrals when necessary.
Submit maintenance requests and damage assessments.
Responsible for building security and safety.
Assist with other duties and projects as assigned by supervisor or professional staff.
Assist with emergency response according to training received.
Responsible for sorting and forwarding mail.
Log and distribute all packages to residents.
Mailroom shifts will be based on summer mail needs.