Concrete Dispatcher

Kinsley ConstructionYork, PA
2d$22 - $26

About The Position

Kinsley Materials is seeking a Concrete Dispatcher to join our team. This position plays a key role in ensuring a smooth customer experience by answering inbound calls, collecting order details, and entering accurate information into our order tracking system. This is a great opportunity for someone who is organized, reliable, and thrives in a fast-paced, team-oriented environment.

Requirements

  • Previous experience in a call center, customer service, or dispatch role preferred.
  • Strong communication skills and attention to detail.
  • Comfortable working with computers and data entry systems.
  • Ability to multitask and remain calm under pressure.
  • High school diploma or equivalent required.

Responsibilities

  • Answer incoming customer calls in a professional and timely manner.
  • Collect and confirm key order information, including material type, quantity, delivery details, and job site location.
  • Accurately enter all order data into the internal order log system.
  • Communicate effectively with dispatch, operations, and sales teams as needed.
  • Provide outstanding customer service by resolving general inquiries and escalating issues appropriately.
  • Maintain organized call records and documentation.
  • Perform other related duties as required.

Benefits

  • Competitive salary and benefits package; including Single and Family Medical Insurance/Dental/Vision, Short/Long Term Disability, Life Insurance, 401K Plan with company match, (9) paid holidays, and up to (20) days PTO.
  • Opportunities for career advancement and professional development.
  • A collaborative and inclusive work environment.
  • A company committed to safety, quality, and integrity in all projects.
  • The chance to be part of a respected construction company with a long history of excellence.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

501-1,000 employees

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