Concrete Dispatcher

Kinsley Construction • York, PA

2d • $22 - $26

About The Position

Kinsley Materials is seeking a Concrete Dispatcher to join our team. This position plays a key role in ensuring a smooth customer experience by answering inbound calls, collecting order details, and entering accurate information into our order tracking system. This is a great opportunity for someone who is organized, reliable, and thrives in a fast-paced, team-oriented environment.

Requirements

• Previous experience in a call center, customer service, or dispatch role preferred.
• Strong communication skills and attention to detail.
• Comfortable working with computers and data entry systems.
• Ability to multitask and remain calm under pressure.
• High school diploma or equivalent required.

Responsibilities

• Answer incoming customer calls in a professional and timely manner.
• Collect and confirm key order information, including material type, quantity, delivery details, and job site location.
• Accurately enter all order data into the internal order log system.
• Communicate effectively with dispatch, operations, and sales teams as needed.
• Provide outstanding customer service by resolving general inquiries and escalating issues appropriately.
• Maintain organized call records and documentation.
• Perform other related duties as required.

Benefits

• Competitive salary and benefits package; including Single and Family Medical Insurance/Dental/Vision, Short/Long Term Disability, Life Insurance, 401K Plan with company match, (9) paid holidays, and up to (20) days PTO.
• Opportunities for career advancement and professional development.
• A collaborative and inclusive work environment.
• A company committed to safety, quality, and integrity in all projects.
• The chance to be part of a respected construction company with a long history of excellence.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees