Dispatcher

Apex Service Partners • Gulf Shores, AL

7d • $15 - $22 • Onsite

About The Position

Overview Looking to Trade UP to a better opportunity? Roberts Cooling, Heating, Plumbing, and Electrical is looking for a reliable and detail-oriented Dispatcher to join our growing team! This is an exciting opportunity to be a vital part of our daily operations — ensuring our technicians are on the road, customers are taken care of, and service runs smoothly. If you enjoy fast-paced, team-focused environments, we want to hear from you! Why Join Our Team? Competitive pay with room to grow Medical, Dental, and Vision Insurance 401(k) with company match Life and Disability Insurance Paid Time Off (PTO) & Paid Holidays Ongoing training and career development A supportive, team-oriented company culture

Requirements

• 1+ year of experience in a call center, dispatch, or customer support role (required)
• Strong communication and problem-solving skills
• Ability to multitask and thrive in a fast-paced environment
• Team player with a customer-first attitude

Nice To Haves

• Familiarity with dispatching or scheduling software is a plus

Responsibilities

• Answer and prioritize emergency and non-emergency service calls
• Schedule and dispatch service technicians for installations and repairs
• Maintain accurate customer records in our database
• Coordinate with field teams to troubleshoot service issues
• Ensure clear and timely communication between customers and technicians
• Play a critical role in keeping operations running smoothly and efficiently

Benefits

• Competitive pay with room to grow
• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Life and Disability Insurance
• Paid Time Off (PTO) & Paid Holidays
• Ongoing training and career development
• A supportive, team-oriented company culture

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed