Concierge
About The Position
Great team enjoying a luxurious work environment! Supportive leadership residents and provide general assistance to visitors, prospective residents, and families. Answer telephone calls. You may be asked to ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity. Process reports for such things as work orders, incidents and concerns. You will receive packages, plants, prescription drugs, etc. and deliver or hold as requested. Maintain the sign in/out log for the issuance of community keys, and gate passes. You will assist other departments with administrative functions. Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction. Maintain a positive and professional demeanor toward all residents, visitors and co-workers.
Requirements
- Previous concierge experience required
- Communicate clearly and effectively in English
- Highly proficient computer skills. Proficiency with Outlook, Excel and Word is required
- Compassionate, professional, kind, engaging, empathetic and helpful
- Ability to work as a part of a team and handle multiple tasks efficiently
- Ability to make independent decisions when circumstances warrant such action
- Maintain a positive and friendly demeanor toward the residents and your co-workers
- Must be flexible
- Evening and weekend shifts are mandatory
Responsibilities
- Provide assistance to residents, guests and vendors
- Answer telephone calls
- Ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity
- Process reports for such things as work orders, incidents and concerns
- Receive packages, plants, prescription drugs, etc. and deliver or hold as requested
- Maintain the sign in/out log for the issuance of community keys, and gate passes
- Assist other departments with administrative functions
- Ensure that resident/family/employee concerns receive timely response and follow up
- Maintain a positive and professional demeanor toward all residents, visitors and co-workers
Benefits
- health
- dental
- vision
- retirement benefits
- short-term disability
- long-term disability
- paid time off
- DailyPay
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
