Concierge - The Lotus, New York, NY
About The Position
Rose Associates is your gateway to an exhilarating realm of real estate innovation. Our dynamic services platform spans development, management, leasing, and marketing, catering to private and institutional property owners globally. In the unparalleled market of New York City, where unique needs and challenges abound, we've solidified our position as the go-to industry leader. Established in 1925, Rose Associates boasts almost a century of New York real estate expertise, continuously expanding across the tri-state area. Join us on the forefront of innovation and growth – Rose Associates is where excitement meets opportunity! We are seeking service-oriented Concierge to join our team, dedicated to providing unparalleled service to residents in our luxury residential building. The ideal candidate will exude sophistication, possess exceptional communication skills, and contribute to cultivating an exquisite living experience for our community.
Requirements
- Proficiency navigating computers and software to include Microsoft Office, Yardi, and various property management software applications. Excellent customer service and interpersonal skills.
- Ability to always maintain a professional and courteous demeanor, including interpersonal communication.
- Strong organizational and multitasking abilities.
- Familiarity with basic security procedures.
- Work authorization (required)
Nice To Haves
- Active NYS Security Guard License is a plus.
Responsibilities
- Greet and assist residents and guests with a friendly and professional demeanor to include coordinating the receipt of incoming packages or deliveries, notifying residents promptly and coordinating pickups or deliveries to tenants.
- Provide information and assistance regarding community amenities, local services, and events. Remain updated on local events, dining, and entertainment options to provide accurate and valuable information.
- Serve as a central point of contact for residents, addressing inquiries, resolving issues and relay messages and important information to residents as needed.
- Monitor building entrances and enforce access control policies in collaboration with appropriate personnel to ensure a safe environment for residents.
- Comply with workplace safety regulations.
- Must be present on-site and be able to move throughout the building to address building related matters and meet with tenants, staff, vendors and visitors.
- Ability to ascend and descend stairs, as well as positioning oneself in small spaces for organizing, lifting, and moving large or heavy packages in excess of 50 pounds.
- Must be comfortable with exposure to varying environmental climates and circumstances.
- Position may be required to perform duties outside their normal responsibilities as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
