Concierge

American House Senior Living Communities

47d•Onsite

About The Position

Are you passionate about making a difference in the lives of seniors? Do you excel at providing top-notch customer service with a smile? Our vibrant senior living community in Sarasota is looking for a dedicated Concierge to be the face of our welcoming environment where every staff member is committed to providing exceptional care and service.

Requirements

Proficiency in word processing, spreadsheets, and email

Nice To Haves

Experience in senior living environments is a plus.

Responsibilities

Create Joyful Experiences: Be the reason our residents start their day with a smile. Your warm greeting sets the tone for an environment filled with joy and comfort.
Be the Go-To Person: Whether it’s answering calls with a friendly voice or directing guests, you’re the person everyone relies on.
Make a Real Impact: Address and resolve resident concerns, enhancing their quality of life.
Support with Heart: Provide administrative and clerical support that keeps our community running smoothly.
Organize to Optimize: Schedule appointments and manage mail, ensuring every detail is handled with care.
Tech-Savvy Service: Utilize your proficiency in technology to keep us connected and efficient.
Safety Champion: Lead emergency procedures with confidence, knowing you’re making a difference.
Sales System Savvy: Master our BILD sales system to contribute to our community’s success.
Activity Leader: Bring excitement to our weekend activities, making every moment memorable.
Communicate with Compassion: Notify the Executive Director of emergencies with promptness and empathy.
Detail Detective: Keep an eye out for anything that needs fixing and report diligently to keep our home pristine.