NOC Concierge

Autumn Leaves • Santa Rosa, CA

13d • $19 • Onsite

About The Position

At Oakmont Gardens, the Concierge is the heart of our front desk—a warm, welcoming presence who ensures every resident, guest, and team member receives exceptional service. If you're a friendly, organized multitasker with a passion for helping others, we invite you to join our extraordinary senior living community.

Requirements

• High school diploma or equivalent required.
• Prior customer service or front desk/reception experience preferred.
• Strong communication and interpersonal skills.
• Proficiency with basic computer systems (Microsoft Office, email, etc.).
• Friendly, calm, and professional demeanor.
• Ability to multitask and handle occasional high-pressure situations.
• Must be able to sit, stand, and walk for extended periods and lift up to 20 lbs.

Nice To Haves

• Prior customer service or front desk/reception experience preferred.

Responsibilities

• Greet residents, visitors, and team members with warmth and professionalism.
• Answer and direct incoming phone calls with efficiency and courtesy.
• Assist residents with inquiries, requests, and scheduling needs.
• Maintain a clean, organized, and secure front desk and lobby area.
• Manage visitor logs, package deliveries, and community announcements.
• Support the coordination of events, appointments, and transportation.
• Respond to emergencies or resident alerts per protocol.
• Provide general administrative support to the management team.

Benefits

• Be part of a team that values connection, care, and community.
• Enjoy a supportive work environment with growth opportunities.
• Make a meaningful impact every day in the lives of seniors and their families.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED