Concierge Professional - Part Time

Circles•McLean, VA

5d•$19 - $21•Onsite

About The Position

Circles is looking for people with a real passion for hospitality. This is the perfect role for someone who loves working with people and providing world-class customer service. Must have 2-3 years of hospitality or related experience. If you like everything about working in hotels and hospitality except the hours, this is the perfect role for you! This is an onsite part time position, with a schedule of Monday-Friday 8:00am - 1:00pm. The compensation range for this role is $19.00-$21.00 per hour.

Requirements

Manage and prioritize multiple tasks daily
Excellent written and oral communication skills
Active listening
Ability to adhere to schedule
Desire for continuous learning
Flexibility to adapt to changing tasks/priorities
Must have 2-3 years of hospitality or related experience
Reliable transportation
Proficient in Microsoft Word and PowerPoint
HS Diploma or Equivalency

Responsibilities

Provide uncompromising service to employees by arranging personal and convenience services
Issue facility access cards to employees, assist with scheduling meeting rooms, assist administration or other departments on various tasks
Perform general information research on products and services
Research and assist with personal travel, gift recommendations, event planning, household service requests
Assist with booking travel services including car and hotel suggestions and make reservations
Assist with coordinating relationships with local vendors to promote additional onsite services for employees such as, dry cleaning, auto detailing and massage therapy
Hit monthly targeted goals assigned by the manager
Accountable for entering all documented data daily in the Circles record tracking system
Promote meaningful relationships through engaging and informed conversation with employees via face-to-face interaction, phone, and email
Maintain a general understanding of events occurring in the building and local area
Respond to employee requests in a professional, courteous, and timely manner, without exception
Collaborate on innovative ideas and initiatives with team members and your manager
Able to adapt to schedule changes as needed to ensure appropriate staffing of desk
Consistently provide best in class customer service in a fast paced, structured environment
Handling facilities requests
Greeting vendors/employees
Helping with set-up and breakdown of event registration tables
Ordering/delivering personal celebratory catering
Ensuring common space cleanliness

Benefits

Long-term and short-term disability insurance paid for by Circles
401k with match
Life insurance paid for by Circles
Generous PTO policy
Paid holidays
One paid day off per year to volunteer
One floating holiday per year
Access to discount programs
Two-week paid sabbatical every five years
Access to Employee Assistance Program
Access to Employee Benefit Resource Groups that provide ongoing learning and mentorship opportunities