Concierge (Part Time)

HumanGood•Los Altos, CA

4h•$20 - $24

About The Position

The primary role of the Concierge is to provide excellent hospitality as they are the first impression for all visitors at HumanGood. The Concierge greets residents, potential residents, families, visitors and vendors while managing both external and internal calls, taking and communicating messages. The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts. They assist with resident services such as transportation, mail and deliveries and the coordination of visitors. The Concierge will ensure that resident’s privacy, rights and safety is maintained at all times. The Concierge disseminates information in person or on telephone; operates a telephone console or switchboard, computer, fax machine, copy machine; performs general clerical and light administrative duties. As a representative and team member of the company, this position is expected to present oneself in a manner that reflects professionalism and ensures resident satisfaction. This is a Part Time position. Schedule varies depending on community needs including AM, PM shift, weekend and holiday coverage as needed.

Responsibilities

Greet residents, potential residents, families, visitors and vendors
Manage both external and internal calls, taking and communicating messages
Provide an overview of community information to those inquiries in support of the marketing and sales efforts
Assist with resident services such as transportation, mail and deliveries and the coordination of visitors
Ensure that resident’s privacy, rights and safety is maintained at all times
Disseminate information in person or on telephone
Operate a telephone console or switchboard, computer, fax machine, copy machine
Perform general clerical and light administrative duties