Concessions Supervisor (2026 season)

Big Top EventsMadison, WI
7dOnsite

About The Position

Concessions Supervisors are the leaders and backbone(s) of the food and beverage experience at Breese Stevens Field. Interested candidates should have a positive attitude, outgoing personality, and work well in group settings. This position requires strong leadership skills and the ability to think on your feet as different scenarios arise. Candidates should also have a functional understanding of safe and efficient food and beverage practices. Concessions Supervisors are expected to oversee food and beverage stands and operations, which includes the following responsibilities: Ensure food and beverage employees greet and accommodate customers with a positive attitude and a smile while fulfilling orders and requests in an accurate and timely manner. Oversee cleanliness of Food and Beverage areas in accordance with guidelines set forth by the Dept. of Public Health. Maintain proper par levels of all paper goods for your service area. Clearly communicate food and staffing concerns during service. Help and support part time employees during high stress situations, examples: severe weather, displeased customers etc. Assist in the training of employees. Oversee and maintain food quality and presentation standards, including general stand cleanliness. Ensure staff follow uniform guidelines at all times. Ensure staff properly clean, dispose of garbage, and properly shut-down their stations post-event. Maintain a positive, safe, and fun work environment. Work with chefs and other managers to surpass high organizational standards of customer service and fan experience.

Requirements

  • Excellent verbal, written and interpersonal communication skills.
  • Ability to stand and/or walk for extended periods of time (~ 4-8 hours/shift)
  • Must be able to lift up to 30lbs.

Responsibilities

  • Ensure food and beverage employees greet and accommodate customers with a positive attitude and a smile while fulfilling orders and requests in an accurate and timely manner.
  • Oversee cleanliness of Food and Beverage areas in accordance with guidelines set forth by the Dept. of Public Health.
  • Maintain proper par levels of all paper goods for your service area.
  • Clearly communicate food and staffing concerns during service.
  • Help and support part time employees during high stress situations, examples: severe weather, displeased customers etc.
  • Assist in the training of employees.
  • Oversee and maintain food quality and presentation standards, including general stand cleanliness.
  • Ensure staff follow uniform guidelines at all times.
  • Ensure staff properly clean, dispose of garbage, and properly shut-down their stations post-event.
  • Maintain a positive, safe, and fun work environment.
  • Work with chefs and other managers to surpass high organizational standards of customer service and fan experience.

Benefits

  • Candidates will be eligible to receive tips from the stadium tip pool.
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