Concessions Supervisor - ESPN World Wide of Sports Center

Compass Group

6h • $23 - $25

About The Position

The Concessions Supervisor will oversee daily operations of multiple concession stands during events. The ideal candidate will be a strong leader with a passion for customer service, a keen eye for detail, training event day personnel and the ability to work in a fast-paced, team-driven environment.

For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/

Requirements

• Previous supervisory or leadership experience in food & beverage or concession operations preferred.
• Strong customer service, communication, and problem-solving skills.
• Knowledge of food safety and sanitation regulations.
• Ability to lead a team in a high-volume, fast-paced environment.
• Comfortable with operating POS systems.
• Ability to work flexible hours, including nights, weekends, and holidays.

Responsibilities

• Supervise the operations of multiple concession stands, ensuring a safe and efficient environment.
• Train concessions supervisors.
• Collaborate with culinary supervisors on coverage, recipes, presentation and production.
• Assist with supporting the property on days leading up to events/games.
• Helping to load stands with product.
• Provide high-quality guest service and respond professionally to guest concerns or complaints.
• Support team members during peak times or staff shortages by assisting in service roles as needed.
• Maintain a deep understanding of menu items, presentation standards, and pricing.
• Monitor product control, inventory handling, and usage of concession equipment.
• Adhere to and enforce all pos policies and food safety/sanitation guidelines.
• Assign duties, schedule team breaks, and oversee workflow to maximize efficiency.
• Ensure compliance with all health, safety, and alcohol service regulations.
• Maintain cleanliness and organization of all concession and food prep areas.
• Conduct pre- and post-event checklists, including safety and sanitation walkthroughs.
• Track inventory before, during, and after each event; complete required post-event paperwork.
• Manage post-event cleanup, equipment breakdown, and secure all inventory and assets.
• Fosters positive and collaborative working environment for staff; assists management with addressing employee concerns and performance issues.
• Ensure compliance with all Levy policies, procedures, and Levy Core Signatures.
• Performs other duties as assigned.

Benefits

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed