Concert Hall Production Manager

Rice University•Houston, TX

10d•$55,000 - $60,800•Onsite

About The Position

The Concert Hall Production Manager (CHPM) is a member of the Shepherd School of Music (SSM) Production team. This position serves as production leadership, liaising with a diverse community of students, faculty, staff, visiting guest artists, and patrons on a daily basis, and works under the direct supervision of the Director of Performance Operations for Music. Their primary responsibility is to manage and execute the technical and production logistics for all services, including rehearsals, performances, special events, and rentals, at SSM’s Stude Concert Hall and Hirsch Orchestra Rehearsal Hall venues. This position primarily supports SSM’s large ensembles (including Symphony Orchestra, Chamber Orchestra, Chamber, Contemporary Ensemble, and Chorale and Campanile Orchestra, (when applicable), as well as guest artist engagements, rentals, and other special events in assigned venues as applicable. The Production Manager will serve as the primary stage manager for these venues, managing venue preparation, setup, and stage changes. The role requires coordination and communication of all technical details with members of the SSM Production and Events staff, the Orchestra Department staff, student workers, faculty, conductors, guest artists, and others. This role additionally coordinates the hiring and assignments of student workers, approves biweekly timesheets and tracks the budget, as well as provides necessary training throughout the academic year, in coordination with the Director of Performance Operations. The ideal candidate has a bachelor’s degree in stage management, technical theater, or music and has had prior experience working in a professional production setting. This person has excellent communication and interpersonal skills to work effectively with their team and a diverse group of students, faculty, staff, visiting guest artists, and patrons on a daily basis. They are comfortable multi-tasking, organizing and prioritizing multiple projects. They possess strong problem-solving skills and can respond calmly and quickly to urgent situations. They also enjoy working with and supporting young musicians and faculty in an educational setting.

Requirements

Bachelor's Degree
2+ years of experience in operations, stage management, or technical production for a performing arts organization or higher education institution
An enthusiastic approach to production support in an educational environment
Excellent verbal and written communication skills
Demonstrated ability to manage projects, prioritize tasks, plan and execute workflows, track progress, and meet deadlines and objectives for multiple projects simultaneously.
Detail-oriented with strong skill in organizing and presenting information
Strong critical thinking skills, demonstrated ability to independently manage and adjust priorities in a fast-paced performance environment
Ability to work independently as well as part of a team, with strong interpersonal skills and ability to work with a diverse group of faculty, students, and staff in an educational and performing arts community.
Ability to mentor others (eg. student workers)
Prioritizes safety by adhering to all university policies and procedures
Proficiency in Microsoft Office Suite and Google Suite

Nice To Haves

Bachelor's Degree in theatre or music production
Knowledge of standard orchestra layouts and experience creating digital stage plots of orchestra set-ups.
Knowledge of ASIMUT is a plus

Responsibilities

Manage and execute the technical and production logistics for all services, including rehearsals, performances, special events, and rentals, at SSM’s Stude Concert Hall and Hirsch Orchestra Rehearsal Hall venues.
Serve as the primary stage manager for these venues, managing venue preparation, setup, and stage changes.
Coordinate and communicate all technical details with members of the SSM Production and Events staff, the Orchestra Department staff, student workers, faculty, conductors, guest artists, and others.
Coordinate the hiring and assignments of student workers, approves biweekly timesheets and tracks the budget, as well as provides necessary training throughout the academic year, in coordination with the Director of Performance Operations.
Oversees all of the technical and production needs in Stude Concert Hall and Hirsch Orchestra Rehearsal Hall for all scheduled SSM performances and events, including rentals when required.
Anticipates challenges, troubleshoots, and problem-solves with diplomacy in a timely manner to keep production needs and events on track
Supports the needs of SSM students and faculty, visiting artists and creative partners, and the visiting public to ensure all constituencies are served well
Maintains the concert hall’s physical space and equipment to ensure a quality of production excellence for all rehearsals, performances, rentals, and other SSM and/or university events
Coordinates hiring and assignments of student workers, providing necessary training to all student workers
Coordinates payroll for student workers with the Director of Performance Operations
In coordination with the Director of Performance Operations, plans and schedules additional production staff support as needed for larger set-ups and events, sets up video and audio equipment, and records events as required.
Maintains production equipment inventory in the hall (ie. music stands, chairs, stage risers, etc.) and reports when equipment needs to be repaired or serviced
Provides additional production support to other areas of the Shepherd School of Music as assigned by the Director of Performance Operations
Work with the Orchestra department staff to create and/or support the creation of orchestra rep stage plots for all ensembles as necessary, and design and direct onstage shifts for concerts between stage set-ups in a way that is efficient and safe
Performs basic video editing for events in Stude and Hirsch and ensures a quick turnaround for this content to be distributed to students and/or faculty
Performs basic maintenance on venue equipment as appropriate
Performs all other duties assigned