Computer User Support Specialist- RS3

Semper Valens Solutions

10d • Onsite

About The Position

Provides Tier I–II end-user support for Air Force personnel and mission systems.

Requirements

• U.S. Citizenship required
• Active TS/SCI eligibility required
• Proficiency in Microsoft Active Directory
• Microsoft Server 2008, or higher
• Proficiency in VMWare 5.1or higher and VSphere Administration
• DoD 8570 / 8140 compliant
• IAT Level II (Security+ CE preferred), current and verifiable

Responsibilities

• Provide customer support using approved Air Force ticketing systems.
• Support accounts, email, office applications, and hardware issues.
• Document, track, and resolve incidents and service requests.
• Build and deploy workstations using approved configurations.
• Support classified and unclassified mission systems.
• Provide remote desktop support and on-site troubleshooting.
• Process moves, adds, and changes.
• Support multimedia, VTC, and conference room systems.
• Provide user training and assist with mass deployments.
• Ensure systems remain compliant with patching and security requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed