Computer Technician

New Diana ISD (TX)•Diana, TX

42d•Onsite

About The Position

Perform on-site technical work to install and maintain computer equipment and network and software applications throughout the district. Respond to work order requests by diagnosing and repairing network and computer hardware. Provide a point of contact for all district staff to assist and resolve problems relating to computer and communications related services. Responsible for phone support, technology-problem evaluation, and technology-related work orders. Administer and operate the district's central administrative computer networks. Develop, maintain, and monitor all district local area networks (LAN) and wide area networks (WAN). Responsible for installation, testing, and oversight of all network hardware, personal computers, software, and related equipment.

Requirements

2 Year Technical degree or A+ Certification
Knowledge of computer workstation setup
Ability to diagnose, install, maintain, and repair computers and peripherals devices
Broad knowledge of computer hardware and software applications
Knowledge of various operating systems (Windows, Macintosh)
Knowledge of software used to develop spreadsheets, databases, and word processing
Excellent organizational, communication, and interpersonal skills
Knowledge of LAN and WAN network design and installation
Knowledge of network hardware and software applications including network servers, printers, and other equipment
Ability to work with multiple network operating systems and network protocols
Ability to analyze and resolve computer network problems

Responsibilities

Install network cabling and network peripherals throughout the district.
Relocate computer hardware, peripherals, and equipment as needed.
Install and configure software as needed.
Assist with the installation, maintenance, troubleshooting, and repair of data communications circuits and equipment.
Receive phone calls and assist end-users to resolve problems and utilize software.
Work cooperatively with end-users to detect and resolve hardware problems.
Communicate with software and hardware vendors to resolve end-user problems.
Evaluate and recommend technology-related repairs and costs.
Arrange for contract repairs for work that cannot be performed by district staff.
Oversee software materials and licenses, performing routine inventories and filing.
Compile, maintain, and file all physical and computerized reports, records, and other documents required.
Comply with policies established by federal and state law, State Board of Education rule, and local board policy.
Service equipment according to established preventive maintenance schedule.
Maintain accurate updated records of preventive maintenance.
Operate tools and equipment according to prescribed safety procedures.
Follow established safety procedures and techniques to perform job duties, including lifting, climbing and carrying.
Develop and implement a district wide security system for all systems; ensure network security by maintaining network, Internet, and E-mail accounts.
Design and implement backup procedures to ensure that backup of all networks and workstations are performed on a regular basis.
Oversee district backups and restore district data as needed.
Assist with development and implementation of a disaster recovery plan.
Process technology-related work-orders and recognize district priority to work orders.
Evaluate and recommend technology related repairs and costs.
Arrange for contract repairs for work that cannot be performed by district staff.
Serve as liaison to software and hardware vendors to maintain appropriate product support.
Maintain network design and configuration documentation.
Provide assistance to end users to identify and correct equipment and software related problems.
Respond to after-hours emergencies as needed.
Identify and recommend the acquisition of software and hardware to meet the automation and networking needs of district staff.