Computer Technician

Jarrell ISD (TX) • Jarrell, TX

45d • $18 - $25

About The Position

Provides technical support for end-user computing devices, including desktops, laptops, and mobile devices. Troubleshoots and resolves end-user device issues, either in-person or remotely, and assists with setup, configuration, and maintenance of endpoint devices. Provides support escalated support for end-users and resolves device-related OS, connectivity, or application issues

Requirements

• High School diploma or equivalent required.
• Ability to travel between work sites required.
• Flexibility to work shifts necessary to accommodate 24/7/365 coverage, which may include nights, weekends, and holidays required.
• Exceptional customer service skills required.
• Strong communication skills required.
• A+ Technology Certification required.
• Logical thinker with good problem-solving skills required.
• Valid Texas driver's license with appropriate insurance coverage
• 2 years of relevant experience required or equivalent combination of education and experience required

Nice To Haves

• CCNA, Server+ and/or AIS certifications preferred (multiple desired).
• Help Desk Institute certification a plus.
• Extensive knowledge of current operating systems for PCs preferred.
• Proficient in hardware break/fix and troubleshooting preferred.
• Knowledge of MACS, Chromebooks and other peripheral devices preferred.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED