COMPUTER SYSTEMS BUSINESS ANALYST (SAP) - 73004424

State of Florida•Tallahassee, FL

11d•Onsite

About The Position

The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website. JOB SUMMARY: This position performs as a business analyst in ESSP Customer Relations Management and is an excellent fit for self-motivated critical thinkers. If you enjoy working on teams with computer systems and problem solving, this may be the position for you. Your duties would include: Coordinating with business processes, technical team members, contract team members and outside agencies Analyzing existing and new business requirements to determine gaps and provide solutions. Developing system software testing strategies, scenarios, scripts, and results matrices. Performing problem/defect analysis and testing of system functionality. Preparing reports, presentations, issues, and options papers and gathering supporting documentation.

Requirements

Two years of experience as a Functional Business Analyst, including facilitating information-gathering meetings, documenting business rules, creating business process or system flow diagrams, developing test scripts, and supporting system and user acceptance testing (UAT).
Two years of experience in data collection and analysis to identify, assess, and resolve issues aimed at improving operational efficiency and management practices.
Two years of experience communicating through various methods—such as written reports and presentations—to diverse stakeholder groups.
Two years of experience working with Systems, Applications and Products (SAP).

Nice To Haves

Two years of Child Support Operational Experience.
One year of experience preparing reports or option papers or presentations.
Two years of experience working with SAP Business Warehouse and/or BW/4.

Responsibilities

Coordinating with business processes, technical team members, contract team members and outside agencies
Analyzing existing and new business requirements to determine gaps and provide solutions.
Developing system software testing strategies, scenarios, scripts, and results matrices.
Performing problem/defect analysis and testing of system functionality.
Preparing reports, presentations, issues, and options papers and gathering supporting documentation.