Computer Specialist

Bowhead
1dOnsite

About The Position

COMPUTER SPECIALIST: (VDEPT) Bowhead has a job opening for a Computer/Desktop Support Specialist in Dahlgren, VA. The candidate will provide on-site customer support and technical assistance to users of a specific organization at the V Department Service Center in Dahlgren, VA.

Requirements

  • One to three (1-3) years of overeall experience.
  • High School diploma required.
  • Six (6) months of general Information Technology (IT) experience in a customer-service environment.
  • Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint
  • Ability to communicate effectively with all levels of employees and outside contacts
  • Strong interpersonal skills and good judgment with the ability to work alone or as part of a team
  • Must be able to lift up to 10-15 pounds
  • Must be able to stand and walk for prolonged amounts of time
  • Must be able to twist, bend and squat periodically
  • SECURITY CLEARANCE REQUIREMENTS: Must be able to obtain and maintain a security clearance at the Secret level.
  • US Citizenship is a requirement for Secret clearance at this location.

Responsibilities

  • Perform data moves from external hard drives/removable media as required by customers.
  • Assist other IT personnel with their job responsibilities as necessary.
  • Attend and participate in IT workshops, conferences, organizations sponsoring IT topics to exchange ideas or to gain insight/networking, continuing education workshops and webinars.
  • Perform job responsibilities with professionalism and courtesy, excellent customer & personal service.
  • Provide scheduled after hours on-call support for customers.
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