Computer Specialist Software, IV

City of New York • New York City, NY

7d • Onsite

About The Position

The mission of the New York City Police Department is to enhance the quality of life in New York City by working in partnership with the community to enforce the law, preserve peace, protect the people, reduce fear, and maintain order. The New York City Police Department strives to foster a safe and fair city through the strategic deployment of resources, focusing on both crime prevention and addressing quality-of-life concerns while building lasting community relationships. ITSD oversees critical projects and technological initiatives within the NYPD. They maintain and enhance the department's IT infrastructure, including networks, servers, and workstations. Notably, the ITSD has rolled out various advancements, such as equipping officers with cellular phones applications and digitizing department forms to improve efficiency. ITSD is seeking a qualified candidate for the position of Computer Specialist (Software), IV. The selected candidate will be responsible for, but not limited to, the following duties:

Requirements

• A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project; or
• A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in “1" above, including one year in a project leader capacity or as a major contributor on a complex project; or
• A satisfactory combination of education and experience that is equivalent to (1) or (2) above. College education may be substituted for up to two years of the required experience in (2) above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in (1) or (2) above. However, all candidates must have a four year high school diploma or its educational equivalent, plus at least one (1) year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project.
• To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or on-line applications programming.

Responsibilities

• Utilize ServiceNow to assess the management of inventory in order to ensure accuracy through the regular database comparisons that will effectively update inventory records.
• Manage new equipment purchase requests and timely renewals for NYPD network tools; ensuring proactive cost-tracking and service cancellation to enhance the operational efficiency and cost effectiveness.
• Provide system analysis by evaluating and optimizing network performance, capacity planning and contingency strategies
• Supervise incoming requests and serve as Tier 2 escalation point by reviewing and assigning equipment for requests for distribution
• Supervise units responsible for systems development and applicable programming, including directing and reviewing staff work
• Oversee major procurement efforts, including PrintSmart purchase orders and the purchase and deployment of 24,300 desktops and 46,604 monitors
• Coordinate multi-site, high complexity technical projects across various IT domains, such as the Microsoft 365 Integration Project and the Legacy Systems Integration Project
• Administer the Department-wide laptop refresh initiative and advise senior leadership on current deployments, inventory planning, warranty tracking and future equipment needs

Benefits

• The City of New York offers a comprehensive benefits package including health insurance for the employee and his or her spouse or domestic partner and unemancipated children under age 26, union benefits such as dental and vision coverage, paid annual leave and sick leave, paid holidays, a pension, and optional savings and pre-tax programs such as Deferred Compensation, IRA, and a flexible spending account.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level