Computer Services Assistant

Mississippi State University (MS) • Starkville, MS

37d • Onsite

About The Position

This position reports directly to the Executive Director of Information Services in the Division of Development and Alumni. The primary duties of this position include providing computer, programming, web, and system support within the Division of Development and Alumni.

Requirements

• Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or related field
• Excellent interpersonal, oral, written, and customer service skills
• Ability to concentrate/focus for long periods of time
• Ability to handle multiple tasks throughout the day
• Highly self-motivated and organized
• Excellent in documenting processes and instructions for others to follow
• Excellent in teaching others how to use information technology
• Strong desire to learn new technologies
• Experience with installation and support of PC and/or Macintosh OS/application software
• Experience with using and administering service desk software such as Team Dynamix
• Experience supporting and troubleshooting audio visual and presentation equipment and software

Nice To Haves

• Experience with Drupal, CSS, HTML5, JavaScript, CSS and/or other web related software and programming languages
• Experience with business intelligence tools such as Power BI or Tableau
• Experience with programming languages and IDEs such as Python, Git, T-SQL, SQL Server Management Studio, Spyder, and Visual Studio

Responsibilities

• Acquire knowledge of advancement software applications, programming procedures, and standards
• Perform general application administration and access management tasks. This involves answering questions regarding the use and configuration of systems and creating/managing/deleting user accounts for these systems.
• Design, code, and test applications, web applications, software processes and reports, as well as modify existing applications to reflect changes in system requirements or hardware configuration
• Provide technical setup, support, and diagnostics on information technology related hardware including computers, smartphones, tablets, printers, and scanners. Provides coordination with secondary support if needed.
• Prepare and maintain documentation to manage development, revisions, and end user utilization for systems and software utilized by the division
• Performs related duties assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Number of Employees: 1,001-5,000 employees