Computer Operator V

VICKERS & NOLAN ENTERPRISES LLC•North Charleston, SC

5d•$90,000 - $105,000

About The Position

Vickers and Nolan Enterprises (VNE) is an engineering company that provides Government projects and programs with experienced and dedicated system architects, engineers, subject matter experts (in tactical intelligence), and program managers. VNE also develops training courses and tools to prepare warfighters to effectively employ tactical intelligence systems and provide management guidance to the Government organizations that develop these systems. VNE has earned a reputation for exceptional performance, innovation, agility, and responsiveness in the Intelligence Community (IC). We attack our mission with a comprehensive understanding of the data available and required; skilled research, design, development, integration, and testing of systems and software solutions; expertise in cybersecurity/information assurance and technology; programmatic, acquisition, and logistics support know-how; and our own unique training curricula that enables students to excel at intelligence operations across all levels of the community. VNE is devoted to improving tactical operations at home and abroad by enabling the seamless transition of data across the intelligence community and developing/integrating solutions to unify operations and intelligence. VNE is a Service Disabled Veteran Owned Small Business (SDVOSB) founded in 2004 in Stafford, VA. The Computer Operator V monitors and operates the control console of either a mainframe digital computer or a group of minicomputers, in accordance with operating instructions, to process data. Work is characterized by the following: Studies operating instructions to determine equipment setup needed. Loads equipment with required items (tapes, cards, paper, etc.). Switches necessary auxiliary equipment into system; Diagnoses and corrects equipment malfunctions; Reviews error messages and makes corrections during operation or refers problems; Maintains operating record. This operator may test run new or modified programs and assists in modifying systems or programs. Included within the scope of this definition are fully qualified Computer Operators, trainees working to become fully qualified operators, and lead operators providing technical assistance to lower-level positions. This operator may test run new or modified programs and assists in modifying systems or programs. Included within the scope of this definition are fully qualified Computer Operators, trainees working to become fully qualified operators, and lead operators providing technical assistance to lower-level positions. The Computer Operator V resolves a variety of difficult operating problems (e.g. making unusual equipment connections and rarely used equipment and channel configurations to direct processing through or around problems in equipment, circuits, or channels or reviewing test run requirements and developing unusual system configurations that will allow test programs to process without interfering with ongoing job requirements). In response to computer output instructions and error conditions or to avoid loss of information or to conserve computer time, operator deviates from standard procedures. Such actions may materially alter the computer unit's production plans. This operator may spend considerable time away from the control station providing technical assistance to lower-level operators and assisting programmers, systems analysts, and subject matter specialists with resolution of problems.

Requirements

High School Diploma/GED
Eight (8) years of progressive experience in computer systems operations to include practical experience in data entry and formatting via common productivity tools such as the Microsoft Office Suite.
Experience may be achieved simultaneously.
Capable of typing at a rate of 40 words per minute.
Three (3) years of within ISR/IO or C4ISR systems.
Experience in troubleshooting various IT issues, including hardware, software, and network problems, providing prompt and effective solutions to maintain system functionality.
Experience in creating and maintaining documentation, including knowledge base articles, procedure manuals, and technical guides, to support operations and user education.
Proficient with utilizing DevOps tools for automation and configuration management (CM) (Ansible, Chef, Puppet, or Similar).
TS/SCI level Clearance required.
Must have or be able to attain within 30 Days of assignment Information Assurance Technical (IAT) II certification.

Responsibilities

Ability to communicate task requirement information to client in a clear and concise manner.
Must be able to sit and stand for prolonged periods of time, as well as lead and participate in meetings and working groups.
Requires visual acuity to use a keyboard.
Must be able to attend work each day, during scheduled hours, unless on travel or approved time off.
Ability to work on computer for long periods, and communicate with individuals by telephone, email and face-to-face