Computer/Network Support Specialist

Leidos • Suitland, MD

8d • $73,450 - $132,775 • Onsite

About The Position

Leidos is seeking a Computer/Network Support Specialist to ensure the reliability and security of mission‑critical systems and networks. In this role, you’ll maintain infrastructure, troubleshoot outages, and support security authorizations while working in a collaborative, high‑impact environment at our customer site in Suitland, MD.

Requirements

• Active DoD Top Secret/SCI.
• Bachelor’s degree with 4+ years of relevant experience, OR Master’s degree with 2+ years of experience OR Equivalent experience, training, or certifications may be considered in lieu of a degree.
• Active IAT Level II DoD Approved 8570 Baseline (e.g., Security+ CE) or the ability to obtain prior to start date.
• Active CCNA certification or the ability to obtain within 90 days of hire.
• Proficiency with Cisco configurations (EIGRP, BGP, SNMP, TCP/IP, OSPF, VLANs, VPN, NAT, GRE, IPSEC).
• Experience with packet capture, traffic analysis, and vulnerability remediation.
• Strong understanding of the OSI model and multi‑protocol routing (VRF, VPN, EIGRP, BGP, OSPF, VPLS).

Responsibilities

• Diagnose and resolve local area network (LAN) issues, providing timely event notifications.
• Use diagnostic tools (e.g., visual fault locators, Ethernet testers) to maintain optical and copper cabling.
• Image, maintain, and repair end‑user hardware including workstations, phones, and printers.
• Communicate scheduled upgrades and maintenance activities to stakeholders.
• Create and maintain accurate site documentation using Visio.
• Deliver first‑line end‑user support and escalate tickets when necessary.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees