Network Support Specialist

Booz Allen Hamilton•Bremerton, WA

12d

About The Position

Network Support Specialist The Opportunity: A well-designed network is critical to move data and enable global organizations and users to achieve their mission, but how can an organization make sure its network will fit its evolving needs? Crafting the right network with the right equipment and software requires a combination of technical skill and careful planning. That’s why we need you, a network support specialist who knows how to craft the exact network that the client needs. As a Network Support Specialist on our team, you’ll work with the client to provide network architecture design and system operational support to other systems, establish requirements, develop and evaluate technical solutions and architecture designs, and perform solutions analyses. You will analyze network ports, protocols, and service configurations while meeting current network requirements. Additionally, you will provide Tier III network support while maintaining responsibility for analyzing and developing solutions for networking issues by monitoring all operational systems, direct troubleshooting, and restoring all actions for unscheduled outages. You will analyze network activity and performance to identify potential network issues and inefficiencies, and develop and implement automated configuration management software solutions, including automated configuration management, software-defined wide area networking, and Whitebox networking solutions for a reliable network to support global critical missions. You’ll collaborate with SMEs in cybersecurity, engineering, quality assurance, and operations to learn the strategic goals and operational needs that shape the network requirements. You’ll then share your expertise during the planning of acquisition, installation, configuration, and maintenance of the network components. From resolving interoperability issues across platforms to supporting the acquisition of hardware, you’ll put your hardware and software talents to good use. This is your chance to share your experience with enterprise network design and configuration, while broadening your network engineering work. Join us. The world can’t wait.

Requirements

5+ years of experience with the configuration of network devices, including switches, routers, and firewalls
Experience delivering network engineering artifacts, such as network templates, configuration guides, and network diagrams
Experience with software-defined networking
Experience with network automation and Network Access Control solutions, such as Forescout or Cisco ISE
Experience with networking tools, including SolarWinds
Experience with using security tools and met hodologies, including Splunk, Solar Winds, ACAS, or Zero T rus t Strategies
Knowledge of L2-L4 networking protocols
Secret clearance
HS diploma or GED
Security+ and Cisco Certified Network Certifications, such as Cisco Certified Network Asso cia te ( CCNA ) or Cisco Certified Network Professional ( CCNP ) Certification

Nice To Haves

Experience with VMware vCloud Director
Experience with analyzing data across systems to improve design-making and optimize performance
Experience with drafting and updating technical stakeholder requirements, engineering documents, configuration documents, training manuals, and troubleshooting processes
Experienced in supporting and configuring applications running on Azure cloud servers
Ability to work independently and as a dedicated team member
Bachelor’s degree in System Engineering, Computer Science, or Information Technology

Responsibilities

Provide network architecture design and system operational support to other systems
Establish requirements
Develop and evaluate technical solutions and architecture designs
Perform solutions analyses
Analyze network ports, protocols, and service configurations while meeting current network requirements
Provide Tier III network support while maintaining responsibility for analyzing and developing solutions for networking issues by monitoring all operational systems, direct troubleshooting, and restoring all actions for unscheduled outages
Analyze network activity and performance to identify potential network issues and inefficiencies
Develop and implement automated configuration management software solutions, including automated configuration management, software-defined wide area networking, and Whitebox networking solutions for a reliable network to support global critical missions
Collaborate with SMEs in cybersecurity, engineering, quality assurance, and operations to learn the strategic goals and operational needs that shape the network requirements
Share your expertise during the planning of acquisition, installation, configuration, and maintenance of the network components
Resolving interoperability issues across platforms to supporting the acquisition of hardware