Components Sales Representative
About The Position
Serve as the primary point of contact for customers seeking aftermarket parts for our OEM machinery, providing technical support and guidance as needed Utilize your engineering knowledge to identify and source replacement parts, ensuring compatibility and quality Provide technical support and information to customers over the phone, via email, or in person Develop and maintain relationships with customers to negotiate successful part sales. Collaborate with the sales team to identify sales opportunities and provide technical support for aftermarket parts sales Stay up-to-date with industry trends, products, and technologies to ensure our aftermarket parts offerings remain competitive Research prices for custom projects and work with outside sales to deliver the quotation Setup new & review existing customers in ERP to ensure proper financial reviews are complete Maintain the company's CRM and ERP at all times. All data must be maintained for accuracy Using the ERP, process all work orders from order entry through shipment Process returns, and exchanges in a timely and efficient manner
Requirements
- Bachelor's degree in Engineering or equivalent experience
- Strong technical knowledge of machinery and parts, with the ability to understand and interpret engineering drawings and specifications.
- Excellent communication and customer service skills, with the ability to build and maintain relationships with customers and suppliers.
- Strong organizational and project management skills, with the ability to prioritize and manage multiple tasks simultaneously.
- Proficiency in Microsoft Office and inventory management software.
- Must be a team player with a positive attitude and the ability to work
Responsibilities
- Serve as the primary point of contact for customers seeking aftermarket parts for our OEM machinery, providing technical support and guidance as needed
- Utilize your engineering knowledge to identify and source replacement parts, ensuring compatibility and quality
- Provide technical support and information to customers over the phone, via email, or in person
- Develop and maintain relationships with customers to negotiate successful part sales.
- Collaborate with the sales team to identify sales opportunities and provide technical support for aftermarket parts sales
- Stay up-to-date with industry trends, products, and technologies to ensure our aftermarket parts offerings remain competitive
- Research prices for custom projects and work with outside sales to deliver the quotation
- Setup new & review existing customers in ERP to ensure proper financial reviews are complete
- Maintain the company's CRM and ERP at all times. All data must be maintained for accuracy
- Using the ERP, process all work orders from order entry through shipment
- Process returns, and exchanges in a timely and efficient manner
Benefits
- The position also comes with an annual profit-sharing incentive bonus payment.
- Our benefit programs provide choice and flexibility to meet the needs of you and your family. This includes health and well-being, financial planning tools, career development, PTO, and more.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
