Compliance Specialist, CRM (Grants/Donations)

Medtronic • Mounds View, MN

4d • Onsite

About The Position

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life We are looking for a detailed, organized, customer-focused Grants & Donations Compliance Specialist for Medtronic’s Cardiac Rhythm Management (CRM) business, the largest business within our Cardiac & Vascular Group (CVG). In this role, you will serve as the primary liaison among CRM business partners, health care organizations and societies, and the CRM Grants & Donations Committee. In addition, you will serve as a liaison with the CVG field organization regarding the grants and donations process. At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We’re working a minimum of 4 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. A Day in the Life: Conduct prompt, in-depth analyses of funding requests received from health care professionals and related organizations/societies Proactively communicate with requesters and business partners to obtain relevant information to support analysis and funding decision Ensure alignment of requests with established business criteria/priorities for third-party education of medical professionals and patients Coordinate funding of requests with other Medtronic businesses Work with business partners to document funding recommendations Present recommendations, in writing and verbally to Grants & Donations Committee Communicate Committee decisions to requesters and appropriate employees Manage grant applications in the Medtronic Giving Connection system, including intake, review, adjudication and fulfillment Lead internal efforts to further develop/improve funding-assessment process and/or funding guidelines Assist third-party requesters and employees with questions regarding the application process and the Medtronic Giving Connection system Safeguard customer relationships with accurate, timely, and professional communications, using tact and discretion Manage US and/or international product donation process Analyze and provide grants and budget data to leadership for planning purposes Responsibilities may include the following and other duties may be assigned

Requirements

• Bachelor Degree
• 2+ years in a role which involved managing and tracking of data within the healthcare industry or highly regulated industry.
• 0 years of experience required with an advanced degree.
• Microsoft Office Suite
• For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Nice To Haves

• Previous experience in a field or customer facing role
• Strong investigative, analytical and problem-solving skills
• Ability to interpret and apply legal/compliance guidance, including Medtronic Business Conduct Standards and AdvaMed Code of Ethics
• Strong customer service skills
• Strong communication skills via email, in person, and by phone
• Ability to build rapport and develop strong working relationships
• Ability to maintain customer relations while delivering difficult messages
• Track record demonstrating success in multi-tasking, prioritizing, monitoring status and initiating follow-up
• Knowledge of CRM products and therapies and related disease states
• Previous Medtronic experience
• Experience working globally
• Proficiency with the Medtronic Giving Connection system

Responsibilities

• Conduct prompt, in-depth analyses of funding requests received from health care professionals and related organizations/societies
• Proactively communicate with requesters and business partners to obtain relevant information to support analysis and funding decision
• Ensure alignment of requests with established business criteria/priorities for third-party education of medical professionals and patients
• Coordinate funding of requests with other Medtronic businesses
• Work with business partners to document funding recommendations
• Present recommendations, in writing and verbally to Grants & Donations Committee
• Communicate Committee decisions to requesters and appropriate employees
• Manage grant applications in the Medtronic Giving Connection system, including intake, review, adjudication and fulfillment
• Lead internal efforts to further develop/improve funding-assessment process and/or funding guidelines
• Assist third-party requesters and employees with questions regarding the application process and the Medtronic Giving Connection system
• Safeguard customer relationships with accurate, timely, and professional communications, using tact and discretion
• Manage US and/or international product donation process
• Analyze and provide grants and budget data to leadership for planning purposes
• Responsibilities may include the following and other duties may be assigned

Benefits

• Medtronic offers a competitive Salary and flexible Benefits Package
• We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
• Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
• Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level