Compliance & Quality Control Manager

The Providencia Group•El Paso, TX

2d•Onsite

About The Position

The Compliance & Quality Control Manager is responsible for overseeing and strengthening organizational compliance, quality assurance, and performance improvement activities across assigned operations. This role ensures adherence to applicable laws, regulations, contractual obligations, and internal standards, while supporting leadership through data-driven insights, audits, and continuous improvement initiatives. The ideal candidate is detail-oriented, analytical, and experienced in managing compliance and quality frameworks in regulated or contract-driven environments.

Requirements

Bachelor’s degree from an accredited institution
Minimum of two (2) years of professional experience in compliance, quality assurance, auditing, or program oversight
Minimum of two (2) years of experience supporting regulated programs, contracts, or operational environments
Working knowledge of compliance monitoring, audit processes, performance metrics, and risk management
Strong analytical, organizational, and documentation skills
Excellent written and verbal communication skills
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Ability to travel up to 50% as needed
Flexibility to support occasional evenings or weekends based on operational needs
Ability to successfully complete required background and suitability reviews
U.S. citizenship required
Complete a Drug Test.
Must be at least 21 years of age.
A valid U.S. Driver’s license.
Available to travel as necessary.
Applicants selected will be subject to a government background investigation and may need to meet eligibility requirements for access to classified information.
Must be a U.S. Citizen
Child Abuse/Neglect Report (CAN) or child protective services check to the satisfaction of contract requirements.
Internal background check to the satisfaction of contract requirements.
Favorable credit check for all cleared positions
Ability to obtain/maintain a Security Clearance
Must have mobility to attend meetings with other managers and employees and ability to regularly travel via air, car, train, etc.
Must be able to write, type, and use a telephone system 75% - 100% of the time.

Responsibilities

Lead and manage the organization’s compliance and quality control program, including audits, reporting, and performance monitoring.
Ensure operations align with internal policies, quality standards, and applicable regulatory requirements .
Develop, maintain, and execute audit plans, quality reviews, and compliance assessments
Analyze audit findings, performance metrics, and trends to identify risks and improvement opportunities.
Conduct root cause analyses and support corrective and preventive action planning .
Track, document, and assess the effectiveness of corrective actions.
Collaborate with leadership and cross-functional teams to improve processes, controls, and outcomes.
Support the review and development of policies, procedures, and training materials to ensure ongoing compliance .
Maintain accurate, well-organized documentation related to audits, reviews, and compliance activities.
Escalate compliance risks or recurring quality issues to appropriate leadership.
Support internal and external reviews, inspections, or assessments as required