Compliance Manager

Serverfarm•Houston, TX

1d•Remote

About The Position

Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies. With Manulife Investment Management's acquisition in 2023 and our award-winning InCommand platform we're positioned for explosive growth as AI adoption and cloud migration drive unprecedented demand for data center capacity. A career at Serverfarm means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world's data is managed and secured. As we target 4x growth over the next four years, you'll have unprecedented opportunities to take on new challenges, develop cutting-edge skills, and grow your career across our expanding global operations. Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries. We are seeking a dynamic, experienced Compliance Manager to implement our compliance framework across North American operations. In this role, you will be responsible for ensuring adherence to regulatory and client requirements and driving operational excellence across all North American Serverfarm sites. This is a hands-on management position that requires up to date expertise in regulatory compliance across a series of standards including; SOC, PCI, HiPPA, ISO 9001/14001/27001/50001 and others. You will work cross-functionally with legal, IT, HR, operations, and Global Compliance teams to develop and maintain a robust compliance program that supports business growth whilst mitigating risks.

Requirements

Bachelor’s degree or Master's degree or relevant certifications.
8+ years of experience in regulatory compliance, operational risk management, or a related field, with at least 3+ years leading a compliance function, team, or department.
Strong knowledge of federal and state regulations including Data Privacy.
Expertise in industry accreditations and frameworks, preferably datacenter related. Essential: ISO, SOC, PCI DSS, HIPAA, CCPA, CPRA.
Proven ability to develop and implement compliance frameworks and policies that align with business operations.
Experience managing compliance audits and regulatory examinations.
Strong client engagement skills, with the ability to communicate compliance requirements effectively.
Awareness of global ESG initiatives.
Ability to work independently and remotely collaborate across multiple departments, in different time zones.
Excellent written and verbal communication skills.
Ability to travel within North America, with some periods working away from home.

Nice To Haves

NIS2
DORA
GDPR
CSRD

Responsibilities

Monitor and assess statutory developments, ensuring Serverfarm remains compliant with all applicable laws.
Ensure adherence to all relevant regulatory compliance requirements, including datacenter specific standards, IT/security, energy efficiency, and federal/state considerations.
Ensure we meet compliance obligations stipulated within client contracts.
Collaborate with senior leadership to align compliance strategies with business objectives and embed compliance best practices into daily operations.
Develop and implement operational compliance strategies to identify, assess, and mitigate risks.
Develop, implement and maintain policies, procedures, and controls to support compliance and operational integrity.
Participate in risk assessments and internal control reviews, ensuring timely reporting to key stakeholders.
Manage and organise internal and external audits, ensuring regulatory and industry standards are met.
Document compliance breaches, ensuring prompt investigation, remediation, and reporting.
Act as a key compliance representative in client engagements, addressing compliance-related inquiries, due diligence processes, and contractual obligations.
Act as a key liaison with regulators, auditors, and internal leadership, ensuring transparency and adherence to regulatory requirements.
Lead compliance training initiatives to educate teams on regulatory obligations, ethical standards, and best practices.
Drive Change Management initiatives ensuring smooth transitions when implementing regulatory updates and policy changes.
Promote and maintain the core Values of Serverfarm.