Compliance Manager

CRC • Cary, NC

2d • Hybrid

About The Position

We are seeking an experienced Compliance Manager to oversee and manage our day-to-day compliance operations. This role is responsible for ensuring adherence to federal, state, and industry regulations while maintaining operational efficiency and supporting both clients and internal teams.

Requirements

• Associate’s degree in a relevant field required; advanced degree or compliance-related certification preferred.
• Minimum of 2 years of experience in compliance, quality control, or a related field.
• Familiarity with the Fair Credit Reporting Act (FCRA), privacy laws, and accreditation standards.
• Knowledge of background screening processes preferred.
• Strong leadership, organizational, and communication skills.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.

Nice To Haves

• advanced degree or compliance-related certification preferred.
• Knowledge of background screening processes preferred.

Responsibilities

• Manage and fulfill Adverse Action processes for clients in an accurate and timely manner.
• Oversee New Client Onboarding, including agreements, vetting, and account creation.
• Maintain and update compliance-related policies, procedures, and knowledge resources.
• Supervise the Quality Assurance team, including the development and monitoring of Key Performance Indicators (KPIs).
• Coordinate compliance audits, reinvestigations, and consumer dispute resolution.
• Provide compliance-related training and serve as a resource for staff and clients.
• Recommend and implement process improvements to enhance compliance operations and service delivery.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree