Compliance Manager

Aristocrat Technologies • Lansing, MI

12h • $48,790 - $90,610

About The Position

Aristocrat is seeking an ambitious and proactive Compliance Manager to join our outstanding team. This is an exciting opportunity to play a pivotal role in our company's mission to deliver world-class mobile and casino games. As a Compliance Manager, you will ensure our online transactions and payouts are flawless, driving our dedication to integrity and security. Join us in our mission to bring happiness to life through the power of play, and help us successfully implement innovative fraud detection initiatives!

Requirements

• 2+ years' experience in payments operations, fraud & risk, or financial transaction monitoring.
• Experience with KYC related tools in gaming, fraud prevention, or a similar industry.
• Strong understanding of payment processing, fraud prevention, and compliance practices.
• Proficiency with Microsoft Office and operational reporting tools.
• High School Diploma or equivalent experience required.
• Must be 21 years of age.
• Strong analytical and decision-making skills.
• Excellent communication and collaborator engagement abilities.
• Ability to manage priorities within a high-volume, regulated environment.
• Leadership approaches passionate about mentoring, accountability, and operational excellence.

Nice To Haves

• Previous team leadership, mentoring, or senior operator experience preferred.
• Experience with fraud detection tools, CRM platforms, and payment systems is highly desirable.
• Associate’s degree or higher preferred.

Responsibilities

• Provide daily leadership, mentorship, and support to Compliance Operators.
• Monitor workload distribution and ensure service levels, accuracy, and turnaround times are met.
• Act as the primary point of contact for complex transactions, fraud investigations, and payout approvals when a blocking issue arises.
• Conduct mentoring, feedback, and performance monitoring to maintain operational standards.
• Promote a culture of compliance, accountability, and continuous improvement.
• Continually assess operational risks impacting financial transactions and player accounts.
• Coordinate investigation of suspicious activities and ensure appropriate mitigation strategies are applied.
• Analyze transaction patterns, user behaviors, and risk indicators to detect potential fraud.
• Ensure all payout activities adhere to regulatory and internal compliance requirements.
• Support the implementation of new fraud detection initiatives and process improvements.
• Supervise processing and verification of customer cash-outs and financial transactions.
• Maintain oversight of document processing and transaction validation workflows.

Benefits

• This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/ .

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED