Compliance Manager

City of Gainesville•Gainesville, FL

About The Position

This is managerial and administrative work assisting in the administration and implementation of all aspects of Equal Opportunity. Oversees and manages the compliance program. The single position allocated to this classification reports to and works under general supervision of the Equal Opportunity (“EO”) Director. Work in this class is distinguished from other classes by its knowledge of Equal Opportunity, and Diversity regulations and guidelines and level of responsibility in assisting the EO Director in the administration of all City related programs and initiatives and providing policy guidance.

Requirements

Bachelor degree from an accredited college or university with major course work in public or business administration, human resources management, pre-law, or related subject and (3) years of progressively responsible experience in the Equal Opportunity, Fair Housing, and/or Diversity fields or an equivalent combination of education, training and experience which provide the required knowledge, skills and abilities.
Licenses State ID required at the time of appointment.
Must acquire, within twelve (12) months of appointment, certification at Level I by the Florida Association of Code Enforcement (FACE).
Must maintain certification, throughout employment, by receiving required continuing education units.
Understanding of policy and context and the role of local government.
Proficiency with technology, and the ability to learn new skills and systems.
Thorough and considerable knowledge of city codes, ordinances, state statues, developments, and policies and procedures as they relate to the responsibilities of this position.
Knowledge of conflict resolution techniques, as well as legal implications of discrimination investigations.
Knowledge of investigative principles, methods and techniques, and case management principles for the purpose of preserving evidence and establishing documentation.
Demonstrated intermediate level knowledge of personal computers and Microsoft Office Suite.
Possess self-aware, self-motivated, reflective, and adaptive skills that include the ability to fulfill a variety of functions in a team environment with little supervision.
Ability to develop, deliver, and monitor discrimination and harassment training and education.
Ability to interact collaboratively and productively and to build effective relationships with individuals of diverse backgrounds, including elected officials, charter officers, department heads, representatives of other agencies, other City employees, and the general public.
Ability to develop long-term and short-term plans and programs to evaluate work accomplishments.
Ability to organize and evaluate information.
Ability to effectively handle multiple tasks and balance competing priorities.
Ability to effectively lead a team and work as a member of a team.

Responsibilities

Oversees the compliance program by reviewing cases submitted by the compliance investigators on EO, Fair Housing, and Fair Housing Complaints.
Maintains required reports and appropriate records on investigations, findings and agreements.
Conducts studies, independent research, and surveys and makes recommendations on systemic issues within the organization and recommendations based on developments in Equal Opportunity to the EO Director.
Reviews ordinances and EO policies for amendment/adoption.
Assigns cases to Compliance Investigators and ensure that staff follows outlined investigation process.
Conducts studies and collects information to evaluate employment practices.
Conducts studies on proposed ordinances to minimize the impact the ordinances may have on disadvantaged communities.
Consults with department heads to evaluate and monitor equal opportunity needs and diversity/inclusion strategy.
Assists departments in the administration of equal opportunity and complaint procedures.
Consults with public and private agencies and organizations to develop policies and proposals for new equal opportunity programs and systems.
Formulates equal opportunity policies and operating procedures.
Supervises and coordinates the activities of subordinate employees, including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and conducting departmental training and orientation.
Supervises the staff of Compliance Investigators who enforce the City of Gainesville’s Chapter VIII ordinance pertaining to fair housing, equal employment, public accommodation, credit discrimination internal EO Policies.
The Compliance Manager oversees the investigation of complaints made pursuant to the Fair Chance Hiring ordinance.
The Compliance Manager also oversees the issuance of civil fines and the administering of training sessions for employers who violate the ordinance.
Develops equal employment, sensitivity, and awareness training for individuals of diverse backgrounds, including elected officials, charter officers, department heads, representatives of other agencies, other City employees, and the general public
May draft settlement agreements.
Develops compliance training and recommends proactive measures to mitigate future violations or non-compliance.
Recommends the selection, transfer, promotion, discipline or discharge of assigned employees.
Conducts performance evaluations and recommends approval or disapproval of merit increases.
Possess excellent written and oral communication skills as demonstrated by the ability to articulate information and issues clearly and concisely.
Possess excellent customer service, time management, and organizational skills.
Attends work on continuous and regular basis.
Serves as staff liaison to Gainesville Human Rights Board or special committees assigned by the EO Director.
May act in the absence of the EO Director.
Performs other related duties as assigned.