Compliance Manager

Bigos Management•Golden Valley, MN

4h•$100,000 - $110,000•Hybrid

About The Position

BIGOS MANAGEMENT IS PROUD TO BE NAMED A STAR TRIBUNE TOP WORKPLACE IN 2025 FOR THE 11th TIME LOCATION Golden Valley, Minnesota (hybrid work option available, must be based locally) PAY, BENEFITS, AND PERKS Hiring Pay Range: $100,000 - $110,000 Competitive benefit package, including HSA employer contribution, and starting 1st of the month after hire 401(k) Plan with employer match Ten paid holidays, no waiting period to receive holiday pay Generous Paid Time Off (PTO) and rollover options Volunteer Time Off (VTO), along with additional company sponsored volunteer opportunities Company paid benefits including Life Insurance, Short Term and Long Term Disability Employee Assistance Program (EAP) Educational Assistance options Rent discount Life Time Fitness Membership discount The hiring pay range and list of benefits that are posted are an estimate and not designed to cover a complete listing of all aspects of the position. Reach out to Human Resources with any questions ([email protected]). ESSENTIAL JOB DUTIES Compliance Leadership & Team Management Lead the compliance team in processing tenant applications, move-in certifications, and annual recertifications Supervise and mentor the Compliance Auditor through ongoing guidance, professional development, and performance management to maintain high-quality compliance standards Serve as the organization's primary resource for property management teams on compliance-related inquiries and guidance Audit & Risk Management Oversee internal audit programs to assess operational controls, identify compliance risks, and verify adherence to regulatory and lender requirements Establish continuous monitoring protocols to track property performance against compliance benchmarks Develop data integrity protocols and standards to ensure accuracy and reliability of audit information Analyze audit findings and recommend corrective action plans to address deficiencies Generate and maintain audit reports and performance metrics that drive organizational improvement Coordinate responses to external audits and monitoring reviews Process Improvement & Strategic Analysis Lead process improvement initiatives using data-driven analysis to identify inefficiencies and establish best practices Evaluate audit results to recommend and implement enhanced workflows, procedures, and operational processes Partner with leadership to diagnose business challenges and leverage compliance data to inform strategic decisions Measure accountability and effectiveness of process changes to ensure positive impact on organizational performance Stay current with evolving compliance industry standards and integrate emerging best practices Regulatory Oversight Maintain expertise in affordable housing program requirements, including Section 8, Low-Income Housing Tax Credit (LIHTC), and local programs Serve as principal contact for regulatory bodies, state housing finance agencies, HUD, local housing authorities Manage tenant file reviews and support physical inspection processes Fulfill responsibilities as the organization's VAWA Coordinator Documentation & Systems Management Oversee maintenance of essential compliance documentation, including Tenant Selection Plans, Affirmative Fair Housing Marketing Plans, and Enterprise Income Verification policies Administer and audit Yardi Affordable workflows to ensure data integrity Support TRACS submission processes and ongoing monitoring activities QUALIFICATIONS Education and Experience: High school diploma or GED required; bachelor’s degree preferred Minimum of 5 years progressive affordable, multi-family property management experience Experience with subsidized housing program administration Supervisory experience preferred Skills and Abilities Fluent in English and proficient in oral and written communication Ability to review, interpret, and apply lender and government regulations covering the affordable rental housing industry with a commitment to the development of extensive program knowledge and competencies Effectively supervise the work of others, including providing constructive feedback, coaching, and identifying ongoing training and development opportunities Ability to use tact, diplomacy and a clear, courteous manner when dealing with co-workers, vendors, and business partners Commitment to providing a high level of responsiveness to government agency contacts, lenders, contract administrators, and internal customers Analytical and problem-solving skills Data management skills and attention to detail Ability to work collaboratively in a team environment Decision-making, problem solving, and time management skills Physical Demands: Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer; strength to lift and carry items weighing up to 10 pounds; vision to read printed material and a computer screen; and hearing and speech to communicate in-person and over the telephone. Must be able to quickly and easily navigate the property/building as required to meet the job functions, including climbing stairs and walking the hallways and common areas. Personal Protective Equipment: None Work Environment: Office working conditions, corporate office, hybrid work model

Requirements

High school diploma or GED required; bachelor’s degree preferred
Minimum of 5 years progressive affordable, multi-family property management experience
Experience with subsidized housing program administration
Fluent in English and proficient in oral and written communication
Ability to review, interpret, and apply lender and government regulations covering the affordable rental housing industry with a commitment to the development of extensive program knowledge and competencies
Effectively supervise the work of others, including providing constructive feedback, coaching, and identifying ongoing training and development opportunities
Ability to use tact, diplomacy and a clear, courteous manner when dealing with co-workers, vendors, and business partners
Commitment to providing a high level of responsiveness to government agency contacts, lenders, contract administrators, and internal customers
Analytical and problem-solving skills
Data management skills and attention to detail
Ability to work collaboratively in a team environment
Decision-making, problem solving, and time management skills
Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer; strength to lift and carry items weighing up to 10 pounds; vision to read printed material and a computer screen; and hearing and speech to communicate in-person and over the telephone. Must be able to quickly and easily navigate the property/building as required to meet the job functions, including climbing stairs and walking the hallways and common areas.

Nice To Haves

Supervisory experience preferred

Responsibilities

Lead the compliance team in processing tenant applications, move-in certifications, and annual recertifications
Supervise and mentor the Compliance Auditor through ongoing guidance, professional development, and performance management to maintain high-quality compliance standards
Serve as the organization's primary resource for property management teams on compliance-related inquiries and guidance
Oversee internal audit programs to assess operational controls, identify compliance risks, and verify adherence to regulatory and lender requirements
Establish continuous monitoring protocols to track property performance against compliance benchmarks
Develop data integrity protocols and standards to ensure accuracy and reliability of audit information
Analyze audit findings and recommend corrective action plans to address deficiencies
Generate and maintain audit reports and performance metrics that drive organizational improvement
Coordinate responses to external audits and monitoring reviews
Lead process improvement initiatives using data-driven analysis to identify inefficiencies and establish best practices
Evaluate audit results to recommend and implement enhanced workflows, procedures, and operational processes
Partner with leadership to diagnose business challenges and leverage compliance data to inform strategic decisions
Measure accountability and effectiveness of process changes to ensure positive impact on organizational performance
Stay current with evolving compliance industry standards and integrate emerging best practices
Maintain expertise in affordable housing program requirements, including Section 8, Low-Income Housing Tax Credit (LIHTC), and local programs
Serve as principal contact for regulatory bodies, state housing finance agencies, HUD, local housing authorities
Manage tenant file reviews and support physical inspection processes
Fulfill responsibilities as the organization's VAWA Coordinator
Oversee maintenance of essential compliance documentation, including Tenant Selection Plans, Affirmative Fair Housing Marketing Plans, and Enterprise Income Verification policies
Administer and audit Yardi Affordable workflows to ensure data integrity
Support TRACS submission processes and ongoing monitoring activities

Benefits

Competitive benefit package, including HSA employer contribution, and starting 1st of the month after hire
401(k) Plan with employer match
Ten paid holidays, no waiting period to receive holiday pay
Generous Paid Time Off (PTO) and rollover options
Volunteer Time Off (VTO), along with additional company sponsored volunteer opportunities
Company paid benefits including Life Insurance, Short Term and Long Term Disability
Employee Assistance Program (EAP)
Educational Assistance options
Rent discount
Life Time Fitness Membership discount