compliance lead – New York City

StarbucksNew York, NY
1dOnsite

About The Position

This job contributes to Starbucks success by ensuring that the company adheres to federal and state authorization requirements by educating and supporting hiring managers in the employment verification process. Coordinates, facilitates all work related to Predictive Pay Markets and Fair Work Week practices, ensuring that hiring managers meet requirements. Is future focused, ensuring continuous innovation and process improvement. Acts as peer leader and mentor to compliance specialists by providing expertise and guidance. Models and acts in accordance with Starbucks guiding principles.

Requirements

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Microsoft Project)
  • Analytical and critical thinking skills, with the ability to exhibit strong judgment, resourcefulness and research competence
  • Ability to communicate concisely, both orally and written
  • Ability to multitask, manage multiple priorities, and meet deadlines with a high level of stress tolerance and with strengths in detail orientation, planning, and organizing
  • Ability to solve problems and provide solutions
  • Strong customer service skills with demonstrated composure and professionalism
  • Leadership skills with the ability to coach and mentor others
  • Experience handling and securing confidential and sensitive information
  • This role requires work to be conducted in office and in our coffee houses 5 days a week based on business needs

Responsibilities

  • Maintain knowledge of federal, state, and local work requirements to support compliance for the company
  • Develop, design, maintain and execute a reporting schedule and documentation of reporting procedures; ensure the timely and accurate generation of all reporting, ensuring consistency and standardization amongst the various types of reports and databases. Partner with technical teams to develop reporting solutions
  • Assist in the execution and distribution of standard metric reports, preparation of compliance input for management reviews and presentations. Maintain company compliance reporting, records, and related documentation.
  • Assist in regulatory assessments following established procedures; and prepare appropriate reports of audit findings to audited parties and management representatives
  • Investigate and develop solutions to procedure and process-related issues. Works cross-functionally to promptly resolve operational issues
  • Creates and maintains operational procedures, department wide communications and knowledge base articles
  • Maintains a thorough understanding of the systems and technology that support administration of Starbucks compliance programs and reporting
  • Consult with management and cross-functional partners to help formulate and implement proactive regulatory compliance strategies and controls
  • Participate in and/or lead project teams to improve processes at both local and global levels
  • Travel to in market Coffeehouses to help coach and guide our leaders through local compliance needs
  • Evaluate themes through audits to identify local needs
  • Investigate local jurisdiction changes and share with cross functional impacted partners

Benefits

  • As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
  • Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year.
  • Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.
  • Additionally, Starbucks offers 100%25 upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
  • You will also have access to backup care and DACA reimbursement.
  • Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies.
  • This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative.
  • For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.
  • If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above.
  • For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.
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