Compliance File Clerk TFC

Upbring•El Paso, TX

About The Position

At Upbring, our team is united by a shared mission: to break the cycle of child abuse and advance the wellbeing of children, families and communities, empowering them to thrive. As servant-leaders, we lead by example, working passionately to create a brighter future for those we serve. Every day, we strive to embody our core values: We are Warriors: Fierce, resilient, and courageous, we face challenges head-on with unwavering loyalty and passion. We are Servants: We dedicate ourselves to serving others, empowering those around us to thrive. We are Family: We work together as a supportive, caring community, creating a sense of belonging and strength. Joining Upbring means becoming part of a family of passionate individuals who are fearless in their pursuit of lasting change. Together, we are making a difference, one life at a time. Your Mission in Action The Compliance/File Clerk is responsible for filing and auditing minor’s case files, foster parent files, entering and maintaining information and data into the information systems, maintaining well organized program records and files in accordance with program filing and record keeping standards in accordance to the Office of Refugee and Resettlement (ORR) standards, Agency and licensing standards, and other federal, state, and local regulatory requirements.

Requirements

High School diploma or equivalent
Must be 21 years of age or older per licensing requirements
Strong organizational and time management skills
Proficient use of Microsoft Word, Excel, and Outlook

Nice To Haves

Two (2) years of previous clerical or administrative experience
Prior compliance and/or internal company audit experience in a role like quality assurance
Ability to read and write in Spanish, highly preferred (based on service population and service area)

Responsibilities

Regularly audit files to ensure correct placement, legibility, and other proper filing expectations according to program standards, ORR regulations, and other federal, state, and local regulatory requirements
Monitor and evaluate the filing process and make recommendations for improvement for file location, storage, space allocation, and/or the filing process
Maintain records and files to meet department and facility needs and compliance with regulatory requirements
Ensure confidently of all information documented in files; adhere to HIPPA regulations
Actively participate in the preparation and internal auditing of resident case files; ensure all case files are complete, include all the necessary paperwork, and meets ORR and other federal, state, and local regulatory requirements; report any discrepancies or deficiencies to management in a timely manner; provide suggestions for improvements with case file documentation and/or auditing
Develop and maintain positive working relationships with management and staff to ensure case files are completed, submitted, and stored in a manner that follows ORR regulations and other federal, state, and local regulatory requirement