Compliance Database Coordinator

United Site Services•Westborough, MA

26d

About The Position

United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers' project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs. Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers. By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business. The Customer Compliance Database Coordinator is responsible for managing United Site Services' customer vetting and safety compliance databases, ensuring the organization meets all external customers', regulatory, and contractual safety requirements. This role supports internal stakeholders, including Sales, Onboarding, Operations, Contracts, Human Resources and Safety through maintaining accurate safety data, managing compliance documentation, and coordinating safety-related submissions across multiple customer platforms. The ideal candidate is detail-oriented, highly organized, and adept at navigating complex compliance environments. The position also manages customer compliance audits and maintains the USS Safety Manual as a core compliance artifact.

Responsibilities

Manage all customer compliance and qualification platforms, including ISNetworld, Avetta, Veriforce, Complyworks, GRMS, Highwire, ITS, and Ecovadis.
Ensure all customer-required documentation is uploaded, accurate, and current (COIs, safety programs, ESG data, financial information, transportation data, training records, ISO certifications, licenses, T&C acknowledgments, cybersecurity documents, etc.). maintain each database's annual and quarterly renewals
Maintain and validate customer connections to ensure USS pays only for active, necessary compliance relationships.
Partner with Legal to ensure USS meets all customer-specific vetting, safety, insurance, and ESG obligations.
Lead preparation for customer safety and compliance audits across ISN, Avetta, and similar platforms.
Produce monthly, quarterly, and annual compliance reports for customers and internal leadership.
Collaborate with Insurance Broker to ensure COIs meet customer specifications and prevent work stoppages, and assist with EMR documentation and customer variance/waiver submissions related to EMR, OSHA citations, and safety performance.
Partner with Sales, Onboarding, and Operations to ensure compliance readiness prior to service start.
Maintain and update the company's Safety Manual, ensuring alignment with customer vetting systems, compliance expectations, and internal operational needs.
Maintain accurate compliance records and documentation for audit readiness.
Minimal travel