Compliance - Business Analysis Manager - Vice President

JPMorganChase•Jersey City, NJ

About The Position

Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Business Management Lead Vice President within the Compliance, Conduct and Operational Risk Chief Administrative Office (CCOR CAO) organization, you will support the CAO Business Manager and senior leadership in managing change, meeting organizational objectives, and advancing the strategic vision across a variety of disciplines. You will be responsible for both analytics and data-driven reporting to inform decision-making and driving continuous improvement. In this role it is imperative that you are a strategic thinker, possess strong adaptability skills, and pay close attention to detail. Additionally, you will need to demonstrate proactive problem-solving skills and the ability to approach challenges with curiosity and resourcefulness as well as have clear and effective communication, with the ability to present information to a variety of audiences. You must have strong organizational skills allowing you to manage multiple priorities from high-impact projects to routine tasks and analytical thinking, leveraging data and insights to identify trends and drive continuous improvement. To be successful in this role, you will need to possess a practical mindset, ability to support senior-level stakeholders with both strategic initiatives and day-to-day needs plus be adaptable to change and ambiguity while maintaining flexibility in a dynamic environment.

Requirements

7+ years of industry experience and 2+ years in business management, project management, or consulting.
Strong finance background and/or experience in a consulting environment.
Exceptional analytical and reporting skills, including expert-level proficiency in Excel and PowerPoint (e.g., data manipulation, dashboard creation, complex formulas, and presentation development).
Ability to build reporting/dashboards, manipulate and interpret complex data sets, and present actionable insights to senior management.
Ability to adapt to new technologies, including AI tools and automation platforms, to further enhance reporting and analytics capabilities.
Experience with real estate planning, space management, and operational tasks.
Experience with digital content management, SharePoint site administration, and records/data ownership.
Demonstrated ability to manage and lead multiple projects/deliverables simultaneously, prioritize key tasks, and meet deadlines.
Excellent communication and presentation skills, with experience engaging senior management and cross-functional teams.
Detail-oriented, highly organized, and able to work independently.
Collaborative mindset and willingness to provide support across teams and functions.

Nice To Haves

Bachelor’s degree required; advanced degree or certifications preferred.
Experience with data visualization and reporting tools (e.g., Alteryx, Tableau, etc.) is highly desirable.

Responsibilities

Assist with the annual and off-cycle budget process for CCOR, including preparation, analysis, and coordination with Business Managers and Finance teams.
Ensure financial rigor and transparency through formal processes, including preparing and tracking business cases for investments and efficiencies, and providing consistent responses on annual budget allocations.
Leverage data visualization and reporting tools to present financial data and support resource allocation decisions.
Lead the preparation, analysis, and coordination of Business Review materials, ensuring the delivery of timely, accurate, and actionable data and insights for leadership meetings.
Utilize advanced analytics to identify trends, highlight key insights, and support strategic decision-making.
Assist with staffing analysis for CCOR by collaborating with Business Managers and stakeholders to assess staffing adequacy, track headcount investments and efficiencies, monitor attrition, and perform analysis for Business Review input, regulatory exams, ad hoc requests, and mid-year and annual staffing updates to senior leaders.
Oversee real estate management for major moves as needed, ensuring completion of move matrices with staff and equipment needs, seating analyses, space planning, and seat assignments.
Utilize data-driven approaches for space optimization and resource planning.
Maintain organizational metrics dashboards, collect and analyze quarterly operational updates, and support business reviews with data-driven insights, enabling stakeholders to identify organizational outliers and inform efficiency opportunities.
Manage governance-related requests for regulatory exams, including staffing adequacy, organizational charts, attrition statistics, financial EMR content, and committee materials.
Provide analysis and coordinate responses for Recovery & Resolution Planning requests to maintain firmwide records for submissions to the Fed and FDIC.
Support execution of program requirements relating to records management, business resiliency, access management, annual R&D Tax Credit response, and other firmwide/CCOR-wide initiatives.
Serve as point of contact for BDAP designation governance and act as liaison between RM&C and CCOR stakeholders.
Serve as the central point of contact and owner of the CCOR intranet site, coordinating across approximately 55 CCOR content owners to create, redesign, and enhance pages, train site owners, and provide essential resources and metrics.
Take guidance from and act as liaison with RM&C and Firmwide Communications teams.
Leverage site analytics and reporting to optimize content and improve user engagement.
Serve as owner and steward for three CCOR CAO SharePoint sites, ensuring data integrity, required maintenance, annual certifications, and ongoing optimization of storage and folder structure.
Implement data quality controls and reporting to ensure compliance and accessibility.
Act as Records Management Steward and Data Owner Delegate, ensuring compliance with policies, proper retention and destruction of records, completion of SharePoint certifications, and adherence to Data Risk metrics.