Compliance BSA Supervisor

O. C. Credit UnionSanta Ana, CA
6d

About The Position

Under general supervision, the Compliance and BSA Supervisor supports the development, implementation, and maintenance of the Credit Union’s Compliance and Bank Secrecy Act (BSA)/Anti-Money Laundering (AML)/Office of Foreign Asset Control (OFAC) programs. This role ensures day-to-day compliance operations are executed effectively, supervises compliance and BSA staff, and assists in monitoring regulatory changes, conducting reviews, and preparing reports for management. This role additionally functions as a secondary support for fraud prevention operations.

Requirements

  • College degree in business, management or finance; or equivalent preferred.
  • More than five years’ experience within Compliance, Risk Analysis and Risk Management tools required.
  • Minimum three years of supervisory experience.
  • BSA/OFAC/AML Certifications such as CAMS (Certified Anti-money Laundering Specialist) required.
  • Strong investigative and analytics skills.
  • Knowledge of financial Institutions anti-fraud processes and experience.
  • Knowledge of credit union applicable rules and regulations, policies, and procedures.
  • Excellent communication/influence skills both verbally and in writing and excellent telephone manner, with strong presentation skills to be able to produce reports, conduct presentations and group facilitations.
  • Must have personal computer skills and be proficient with Microsoft programs at an intermediate skill level.
  • Consistently practices the Service Philosophy of “Put People First” exercising the Connect, Discover, Deliver & Wow components in every encounter with internal and external members, creating extraordinary experiences.
  • Exhibits the Leaders at All Levels concept of Leading Yourself, Leading Up, leading across Teams, and Leading the Team.
  • Possesses strong knowledge of, and complies with, Regulations/Acts related to job functions, including but not limited to Bank Secrecy Act/Anti-Money Laundering/Countering the Financing of Terrorism/USA Patriot Act/Customer Identification Program/Office of Foreign Assets Control Policy, Regulations E, CC, GG, and V; the FCRA, FACT Act, NACHA and vendor Operating Rules.
  • Specialization in credit union regulatory compliance and bank fraud prevention, detection, deterrence, and investigations.
  • Strong understanding of financial transactions.
  • Effectively conveys information. Communicate with immediate supervisor and the team keep others advised of progress and/or situations.
  • Complies with all Orange County’s Credit Union policies, service standards, safety standards, procedural guidelines, and regulatory compliance, and completes all assigned training.

Nice To Haves

  • Strong knowledge of Verafin and Symitar Systems preferred.

Responsibilities

  • Perform written performance evaluations of Compliance and BSA associates; evaluates work performance and regularly schedules reviews, recommend promotions, salary increases, and corrective action. Assist associates for growth potential through coaching, development planning, and training.
  • Assists in key projects that drive internal and external process changes.
  • Supervise daily operations of the Compliance and BSA/AML/OFAC programs. Serve as a working supervisor, performing all duties and tasks in a backup capacity. Relying on extensive experience and judgment to plan and accomplish goals; includes effective delegation to the associates.
  • Assign duties and work schedules to ensure efficiency and proper coverage.
  • Act as the escalation point of contact for Compliance and BSA issues, problems, and questions directly related to compliance and BSA. Assist members and staff with resolving difficult or complex issues with quick turnaround and accuracy.
  • Perform routine service observations and provide feedback to staff members and update the department manager.
  • Manage the department’s presence in the intranet, On-Line Tools, and credit union website to ensure accuracy and relevance.
  • Regularly communicate with front line associates and other departments about compliance and BSA procedures, changes or other kinds of relevant updates as this information allows them to serve the members better when they understand what they are and why.
  • Monitor and review member transactions for suspicious activity and ensure timely filing of Suspicious Activity Reports (SARs).
  • Assist in the development and maintenance of compliance policies, procedures, and risk assessments.
  • Review disclosures, forms, marketing materials, and website content for regulatory compliance.
  • Conduct internal compliance reviews and quality control; identify issues and recommend corrective actions.
  • Maintain awareness of regulatory changes and assist in implementing necessary updates.
  • Prepare and submit periodic reports to senior management and committees.
  • Support vendor management activities related to compliance tools and services.
  • Collaborate with auditors, examiners, and legal counsel during reviews and examinations.
  • Promote a culture of compliance and risk awareness across the organization.
  • Serve as secondary support for fraud prevention operations, which includes but is not limited to, reviewing reports, systems and correlating data to identify potentially fraudulent transactions, emerging threats and placing appropriate account restrictions or other to ensure the Credit Union’s loss is minimized.
  • Foster a collaborative and respectful team environment aligned with the Credit Union’s values.
  • Conducts special studies, collects a variety of data and information, analyzes and summarizes such information, makes recommendations and provides statistical reports.
  • Acts as credit union liaison with members to respond and remedy issues (including contacting members to confirm the legitimacy of high-risk transactions); works cooperatively with other credit union departments to correct undesirable account conditions and assists in finding timely solutions to problems.
  • Protects the confidentiality of all financial data relating to Credit Union operations and its members.

Benefits

  • Anthem HMO/PPO, Delta Dental, Unum options - from day one
  • Life insurance at no cost to employees.
  • 401(k) – We match up to 6% of the employee’s contribution (dollar for dollar)
  • Vacation hours – 13 days per year and rolls over year to year, and increases with tenure
  • Sick hours – 7 days per year and paid holidays
  • Annual performance merit increases
  • Professional and personal development programs, including educational grants up to $1k per year, and step progression opportunities
  • Annual discretionary bonus
  • Professional, friendly work environment focused on achieving goals, recognizing successes, and excelling at member service.
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