Compliance Assistant

The Schochet Companies•Cambridge, MA

4d•Onsite

About The Position

Schochet is currently seeking a Compliance Assistant at Fresh Pond Apartments in Cambridge, MA. Fresh Pond Apartments is a 500+ unit family apartment community in Cambridge, MA. The Compliance Assistant will provide support to the Compliance Team and join a full vibrant team of employees dedicated to making this community a great place to live!

Requirements

Professional certification in this field is necessary within a few months of beginning this position.
Excellent math skills are needed in order to calculate income and rent.
Strong verbal and written communication skills, excellent customer service, strong attention to detail, organization and strong follow through skills are also required.
Proficiency with Microsoft Office to include Word, Excel, and PowerPoint is required.

Responsibilities

Assist with tracking and reviewing files from property as assigned in keeping with time sensitive occupancy requirements
Assist staff with file processing in accordance with company processing guidelines, process income certifications/recertifications for multiple affordable housing programs and update Yardi database.
Assist residents in completing, understanding and signing all documents related to housing assistance to ensure compliance with program rules.
Assist with collecting all necessary documents for tenant files.
Ensure all necessary documents are in tenant files, up-to-date and in the correct order.
Address tenant questions and issues as they arise. Tenants may visit or call the Compliance Assistant with questions.
Listen to and document tenant complaints regarding a variety of tenant issues including roommate and overcrowding concerns.