Complex Sales Coordinator

HRI Hospitality•Davis, CA

1d•$18 - $29

About The Position

At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We’re here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level. We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career! Pay Range: $18.00-$29.00 Job Description Job Title: Complex Sales Coordinator Department: Sales & Marketing Supervision Exercised: N/A Supervision Received: Complex Director of Sales Job Summary: The Complex Sales Coordinator handles the day-to-day administration duties for two Hilton Properties within the Sales Department.

Requirements

A minimum of one (1) year of front office and experience preferably within a Hilton, Marriott, Hyatt or other hotel brand.
Must have a flexible schedule and be available to work weekends, holidays and overnight shifts.
Must have exceptional customer service skills.

Responsibilities

Point of contact for non-direct calls into the executive office/sales.
Direct calls and emails for leads to the appropriate sales and catering managers
Coordinate with Front Office(s) on daily showrooms and communicate the information to all sales and catering managers
Assign group leads from all lead channels to the appropriate sales/catering managers.
Ensure that all leads are entered into to on-property Sales & Catering Software application
Print and distribute group pick up and group cut off reports on a weekly basis for all assigned hotels
Load all new groups and build booking links for all assigned hotels
Conduct quarterly audits from Sales Systems and PMS systems to ensure accuracy
Make reservations for BT managers and input rooming lists for group sales managers
Pull rooming lists for groups and managers upon request
Actualize room blocks, catering & banquet functions in the sales system after the group’s departure for assigned hotel
Manage group commission by verifying and process payment once approved by DOSM/DORM via in house or fastpay
Run daily reports (transaction/ activities/ group in-house reader boards / SALT).
Run weekly reports (BEO/resume/daily events) for all assigned hotels
Assist/Create group resumes for each Sales Manager at least 10 days prior to group arrival and ensure distribution to essential personnel for all assigned hotels
Create personalized menus for groups and private dinners in the restaurant, directional signage for incoming groups and to place around hotel, table numbers, name tents, buffet cards, etc.
Create file folders for all the contracts in sales/catering department, and file past groups in the locked file cabinet
Process all checks that are received for deposits
Attends property Staff meetings, and other property specific meetings as requested by the General Manager or Director of Sales & Marketing.
Other duties as assigned