Complex People and Culture Coordinator - EVEN Midtown & Kimpton Ashbel

IHG • New York, NY

7d • $27 - $33

About The Position

Provide administrative and operational support to the People & Culture function across multiple hotel properties. This role supports recruiting, onboarding, employee records management, training coordination, employee relations administration, union-related documentation, and compliance activities while serving as an initial point of contact for colleagues and managers.

Requirements

• Minimum 1–2 years of experience in Human Resources, People & Culture, or administrative support, preferably in hospitality.
• Strong organizational skills with high attention to detail.
• Proficiency in Microsoft Word, Excel, Outlook, and HRIS systems.
• Ability to maintain confidentiality and exercise sound judgment.
• Strong communication and customer service skills.
• This job requires ability to perform the following: Carrying or lifting items weighing up to 25 pounds Standing and moving around the facility Handling objects Use a keyboard to generate various work-related documents
• Strong customer service and communication skills required with ability to effectively communicate with all levels of the organization.
• Excellent computer skills including MS Word, PowerPoint and Excel.
• Ability to type at least 45 WPM.
• Ability to maintain confidential information is critical
• Mathematical skills, including basic math, percentages and variances are utilized frequently.
• May be required to work nights, weekends, and/or holidays.

Nice To Haves

• Bachelor’s degree preferred.
• Experience supporting union environments preferred.
• ADP/Timesaver experience preferred.

Responsibilities

• Act as primary point of contact for employees for routine inquiries regarding employment, policies, procedures, and payroll and/or benefits issues. Follow-up as needed to ensure resolution. Escalate serious matters to supervisor as needed.
• Coordinate the preparation of employee orientation, training sessions, and employee morale programs or events. May participate in presenting new employee orientation materials. Meet with new employees to review new hire paperwork for accuracy and completeness.
• Assist in the communication and administration of employee benefit programs; distribute information and forms to employees.
• Assist with the recruitment process which may include screening, routing, tracking, and filing of resumes and applications, scheduling interviews, processing background, employment verification and reference checks, writing and mailing correspondences to candidates, solicited resumes and/or applicants, maintain internal and external job posting sites, place advertisements, and enter applications, resumes, and hire information into system(s).
• Prepare a variety of correspondence, reports, and/or presentations
• Organize and expedite flow of work; follow-up on pending matters; communicate and interpret instructions; and communicate information to staff or clients in manager’s absence. Maintain manager's appointment calendar and complete and submit expense reports; coordinate telephone/conference calls and incoming mail; set up and maintain filing systems, etc. Maintain an organized, clean, and professional work area
• Identify and assist in planning for the purchasing of supplies, equipment, facilities and services necessary to maintain an efficient office.
• Complete and/or coordinate activities related to assigned projects; assist in establishing project timetables, action steps and status updates; follow-up, as appropriate, to ensure timely execution to meet established deadlines.
• May maintain and update employee records and files (including personnel forms and files, Leave of Absence forms and files, Worker’s Compensation files, updating the OSHA 300 logs, etc.
• Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Hotel Management/Staff, Corporate Human Resources, and Corporate Legal and HR Shared Services/Hite to Retire.
• Perform other duties as assigned.

Benefits

• We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees